Senior, Colleague Experience - Temporary

Macy's•New York, NY

7d•Hybrid

About The Position

As Senior, Colleague Experience, you will help ensure Macy’s colleagues feel welcomed, recognized, and celebrated throughout their journey with the company. The role focuses primarily on onboarding and recognition, managing programs from planning through delivery, facilitating engaging experiences, and partnering across teams on colleague experience priorities. It is based at Macy’s Herald Square Headquarters in New York City and follows a flexible hybrid schedule based on department and company needs. The position is temporary. The role involves communication, collaboration, and use of office and computer systems, including accessing and reviewing written and electronic information and moving within the work environment to interact with workplace materials as needed. Macy’s is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Requirements

Bachelor’s degree or equivalent work experience in a related field.
Strong planning, organizational, and problem-solving skills, including the ability to manage multiple priorities and navigate ambiguity.
Strong communication skills and ability to build alignment and partner with multiple stakeholders.
Confident, engaging facilitation and presentation skills for in-person and virtual audiences.
Initiative, ownership, and follow-through in driving work and delivering results.
Ability to perform essential communication and collaboration functions and use office and computer systems.
Ability to access and review written and electronic information and move within the work environment to interact with workplace materials as needed.
Ability to work a flexible hybrid schedule based on department and company needs.

Responsibilities

Coordinate and deliver onboarding experiences that welcome, connect, and prepare new colleagues for success.
Serve as an ambassador of Macy’s culture, creating positive first impressions through genuine hospitality.
Facilitate in-person and virtual onboarding sessions and heritage tours introducing colleagues to Macy’s history, values, and culture.
Manage program and event logistics, including schedules, spaces, materials, communications, technology, partners, and on-site execution.
Coordinate and execute company-wide recognition programs and experiences that celebrate colleague contributions.
Manage multiple initiatives and timelines with attention to detail, clear communication, and reliable follow-through.
Partner across functions to align priorities, solve issues, and deliver programs effectively.
Evaluate program effectiveness using participant feedback, engagement, and evolving business needs.
Recommend and implement improvements to colleague experience programs.
Support additional culture, engagement, and colleague experience initiatives according to business priorities.
Foster acceptance and respect and strengthen authentic relationships with colleagues, customers, and communities.