Senior Clinical Training Specialist

Amerihealth Caritas • ,

4d • Remote

About The Position

The Senior Clinical Training Specialist supports the corporate provider network training strategy, focusing on clinical provider education and external communications. This fully remote position may be performed from anywhere in the United States and requires availability during Eastern Standard Time hours. Reliable high-speed internet is required, with minimum speeds of 50 Mbps download and 5 Mbps upload. Associates residing in states where reimbursement is required by contract, law, or regulation may submit eligible expenses for reimbursement.

Requirements

• Bachelor’s degree.
• At least 3 years of experience in training delivery, facilitation, and classroom management.
• Experience developing and delivering training in live and virtual environments.
• Experience with webinar or conferencing tools such as Zoom and/or Teams, and comfort presenting on camera.
• Strong training material management, tracking and reporting, and learning management system (LMS) capabilities.
• Effective communication and engagement with individuals and groups.
• Introductory knowledge of project management principles or methodologies and their application.
• Knowledge of adult learning theory or principles.
• Proficiency with Microsoft Office products.
• Working knowledge of SharePoint and Provider Portal.

Nice To Haves

• Master’s degree.
• Clinical background, Registered Nurse (RN) credential, or licensed Social Worker status.
• Experience supporting provider education, clinical operations, clinical training, provider network management, managed care operations, or provider-facing clinical programs.

Responsibilities

• Support the planning, development, and coordination of Project ECHO and related provider education activities across health plan and market-facing programs.
• Serve on the operations team hosting provider training in a coordinator or facilitation role, supporting session flow, presenter readiness, participant engagement, and stakeholder experience.
• Maintain program materials, planning documents, trackers, attendance records, evaluation files, and communication tools.
• Track timelines, action items, follow-up needs, and deliverable status across concurrent ECHO series, provider education programs, and cross-functional workgroups.
• Collect and review basic program data, including registration, attendance, evaluation completion, satisfaction scores, content review status, and completion status.
• Communicate professionally with internal and external stakeholders, presenters, planning teams, health plan partners, and subject matter experts to gather materials and advance deliverables.
• Prepare summaries, tables, trackers, and status updates for leadership review, program follow-up, trend review, and improvement discussions.
• Incorporate enterprise All In behavioral standards in training and evaluation activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior