Senior Clinical Specialist

Abbott • Columbus, OH

75d • $78,000 - $156,000 • Remote

About The Position

Abbott’s Electrophysiology (EP) business advances the treatment of heart disease through technologies for atrial fibrillation. Under general direction, the Senior Clinical Specialist provides advanced engineering, sales, educational, and technical support in response to complex inquiries about EP products from physicians, healthcare professionals, patients, and field sales staff. The role operates with a high degree of independence and exercises judgment in planning and performing work, monitoring performance, and reporting status to management.

The Senior Clinical Specialist serves as a senior clinical interface between the medical community and Abbott, builds credible customer relationships, and shares product expertise. The role supports EP procedures across the region, contributes to sales growth and account service, trains healthcare professionals, and provides management with market feedback and input on future products. It also mentors less experienced specialists and helps develop advanced educational programs and materials.

This is a remote U.S. position with travel approximately 50% of the time. The role is dedicated solely to EP support. The listed base pay range is $78,000–$156,000, which may vary in specific locations. Vendor credentialing requirements may include COVID-19 vaccination; accommodations may be available for medical or religious reasons.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 1 year in the previous position.
• At least 3 years of clinical experience, internal or external.
• Prior industry or competitive experience if an external candidate.
• Dedicated solely to EP support.
• IBHRE EP certification.
• Considered a top performer among peers.
• Ability to perform complex EP cases independently.
• Ability to mentor and train EP CS and CA CS roles on complex mapping cases.
• Ability to independently conduct complex customer education events to communicate the value proposition of the full EP portfolio.
• At the time of promotion, performance in the top half for number of cases completed across the clinical group in the defined region or area.
• Satisfy applicable vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

• Provide advanced engineering, sales, educational, and technical support for complex EP product inquiries.
• Serve as a senior clinical interface between the medical community and the business, building and maintaining credible customer relationships.
• Identify and report customer needs, product performance, and sales opportunities to sales representatives, directors, and management.
• Demonstrate command of EP products, related technical knowledge, industry trends, and key market participants.
• Develop, lead, or facilitate EP product training and educational programs for healthcare professionals.
• Provide market insight, guidance, and feedback to management regarding product performance and next-generation products.
• Provide regional EP procedural case coverage.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training.
• Mentor and provide leadership to less experienced Clinical Specialists.
• Continue developing engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced seminars and educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Stay current on areas of expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve or facilitate resolution of problems, including identifying causes to prevent recurrence.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior