Senior Clinical Secretary - Procedures

Dartmouth Health•Manchester, NH

About The Position

The Senior Clinical Secretary schedules procedures and appointments using information from a variety of sources. The role schedules same-day inpatient procedures and orders appropriate blood work, as well as scheduling laboratory testing, ancillary services, physician appointments, ICD appointments, and pacemaker appointments. The position also coordinates inpatient transfers and admissions and may input and edit the master schedule. The secretary coordinates daily procedure and weekly schedules; notifies patients and clinical staff about appointments, testing, procedures, preparation, and special patient needs; and obtains and documents authorizations and pre-certifications. The role prepares and distributes schedules and procedure folders, processes laboratory day sheets and reports, obtains films and patient histories, maintains logs and supplies, updates rotaries, and performs other duties as required or assigned.

Requirements

Associate degree with one year of experience working in a fast-paced hospital setting, or equivalent education and experience.
Familiarity with word-processing techniques and medical terminology.
Detail-oriented, with the ability to organize, prioritize, and perform multiple tasks simultaneously.
Excellent communication and interpersonal skills.

Responsibilities

Schedules patients for same-day inpatient procedures.
Schedules patients for laboratory testing, ancillary services, physician appointments, ICD and pacemaker appointments, and outreach.
Notifies patients of appointments, laboratory work, testing, procedures, and preparation requirements.
Notifies physicians, technicians, and nurses of patients’ special needs and situations.
Coordinates inpatient transfers and admissions.
May input and edit the master schedule.
Obtains and documents authorizations and pre-certifications before laboratory testing, outpatient physician appointments, and same-day procedures.
Notifies Clinic Administration of changes in patient insurance before the appointment or procedure day.
Coordinates daily procedure and weekly schedules.
Delivers day sheets, schedules, and procedure folders to physicians, nurses, laboratories, and the same-day department.
Processes laboratory day sheets from the previous day.
Obtains films, reports, and patient histories for procedures, testing, and physician appointments.
Processes, uploads, and files reports.
Notifies physicians of meetings, conferences, and patient procedure dates.
Maintains logs, codes NNE reports, and runs monthly reports.
Maintains adequate supplies of supplies, brochures, and forms.
Monitors and updates rotaries.
Performs other duties as required or assigned.