Senior Clinic Manager

New York UniversityNew York, NY
$88,000 - $108,000

About The Position

Manage day-to-day activity of assigned clinics, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; consult with dental students and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff and administer budgets. Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data.

Requirements

  • Bachelor's Degree
  • 5+ years relevant experience or equivalent combination of education and experience
  • Must include experience supervising office and/or clinical activities
  • Excellent interpersonal, communication, and customer service skills
  • Ability to train staff in use of customer service techniques
  • Knowledge of word processing, spreadsheet, and database software

Nice To Haves

  • Master's Degree in Healthcare Administration
  • 5+ years practice management experience
  • Familiarity with Article 28 and related health protocols

Responsibilities

  • Manage day-to-day activity of assigned clinics
  • Ensure patient records are completed
  • Ensure encounter forms are tracked for billing
  • Ensure fees are collected
  • Develop new office guidelines and procedures
  • Ensure patient care is delivered in a timely and appropriate manner
  • Consult with dental students and faculty to resolve patient problems
  • Authorize special payment arrangements
  • Approve discounts
  • Supervise staff
  • Administer budgets
  • Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data
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