Senior Client Specialist

Baird•Tucson, AZ

15h

About The Position

As a Senior Client Specialist at Baird, you will partner strategically with one or more Financial Advisors to deliver exceptional client service. The role extends beyond daily operations to include complex client onboarding, high-touch communications, and process improvements. You will also support business development by identifying growth opportunities, enhancing advisor effectiveness, and contributing to the long-term success of the practice. Baird seeks licensed professionals with strong analytical skills, a proactive mindset, and a commitment to client service in a wealth management environment.

Requirements

At least 5 years of prior industry work experience.
Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 license, or Series 63 and Series 65 licenses.
Proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint, and ability to learn and navigate Baird’s Private Wealth Management technology platforms.
Excellent verbal and written communication skills.
Strong attention to detail and accuracy.
Critical-thinking and proactive problem-solving skills.
Good analytical skills and ability to perform semi-advanced math.
Understanding of compliance regulations, including the client complaint process and correspondence policies.
Ability to lift, move, and transport items up to approximately 25 pounds as needed for office operations, client events, and team activities.

Nice To Haves

Strong technology aptitude and ability to adopt new tools, including AI-enabled solutions.
Bachelor’s degree.

Responsibilities

Coordinate client onboarding, including managing Financial Advisor prospect pipelines, assisting with proposal generation, preparing new-account paperwork, opening accounts, transitioning assets to Baird, and establishing ongoing client communication and service plans.
Leverage partnerships with Baird Corporate Resource Groups to provide wealth management solutions to clients.
Serve as the first point of contact for client requests and visits, manage follow-up, and keep Financial Advisors informed of actions taken through regular use of the CRM system.
Initiate outbound client contact at a Financial Advisor’s direction to introduce services and manage client needs.
Schedule client appointments and conference rooms as needed.
Assemble or generate paperwork, reports, and other materials for client meetings.
Understand and ensure adherence to firm and financial-industry regulatory policies.
Manage Financial Advisor and team social media presence, which may include websites, LinkedIn, and X.
Maintain and use the CRM system to manage client relationships through mailings, reporting, email tracking, and defined client service models.
Organize and coordinate seminars and client events at a Financial Advisor’s direction, including developing client lists, designing materials and content, coordinating presentations, and following up with clients.
Identify ways to improve Financial Advisors’ business effectiveness and marketability.
Initiate and complete transactions needed to service client accounts, including paperwork, correspondence, client requests, and special projects.
Enter security orders for stocks, bonds, fixed income, options, annuities, and other investment vehicles according to Financial Advisor instructions or client verbal direction.
Provide backup to other teams and the branch when necessary and perform other duties and special projects as needed.
Review investment opportunities daily and notify Financial Advisors to take action, including on available funds or money lines, maturing securities, reorganization items, and prior-day activities.