Senior Client Solutions Engineer

AHEAD • Columbus, OH

12d • $230,000 - $250,000

About The Position

The Senior Client Solutions Engineer supports AHEAD Client Directors by delivering formal technical presentations and technical design assistance for AHEAD’s solution and service offerings to existing and prospective clients. The role owns the technical aspects of sales campaigns and their handoff to consulting and services teams while maintaining strong client relationships.

As a thought leader within the Engineering organization, this position designs and architects solutions and may consult for clients. It requires deep knowledge across AHEAD’s Enterprise Cloud Framework, including Cloud Management and Operations, Security, Datacenter Infrastructure, and Public Cloud. The engineer builds expertise, relationships, and industry credibility across multiple segments to support product and services sales.

Working with Client Directors, the engineer helps develop account strategies, identify relevant technologies and vendor partners, and guide strategy throughout sales campaigns. The role also defines technical approaches, evaluates alternatives, builds client relationships, and sizes and configures products. It involves engaging subject matter experts to scale account effectiveness, tracking work effort and client engagement, and continually educating oneself, clients, and team members.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent.
• At least 4 years of pre-sales and data center experience.
• Professional communication, presentation, analytical, and problem-solving skills.
• Experience serving as a technical lead in a pre-sales sales campaign.
• Extensive knowledge of one or more data center solutions, such as storage, networking, compute, virtualization, data center management or automation, and security.
• Ability to work under critical conditions and influence others to achieve results.
• Strong interpersonal skills and excellent presentation skills.
• Ability to work independently; self-motivation, initiative, and a good working attitude.
• Ability to work well in a team and partner environment.
• Customer-focused and results-driven approach.

Responsibilities

• Possess deep data center expertise across multiple layers of the technology stack.
• Present technical briefings and lab demonstrations to clients and partners to showcase AHEAD’s value.
• Serve as a subject matter expert in one or more technologies for the team.
• Own technical sales campaigns, including campaigns conducted without partner support.
• Qualify and position consulting engagements and services.
• Coach and mentor team members to enhance solution knowledge, technical acumen, and pre-sales skills.
• Qualify sales opportunities based on client technical requirements, decision-making processes, and funding, and determine whether to proceed with campaigns.
• Understand and articulate AHEAD’s Enterprise Cloud Framework.
• Prioritize opportunities and efforts in the assigned geography to maximize team productivity and profit.
• Drive engagement conversions to additional services and solutions.
• Provide feedback to improve internal efficiencies.
• Work with Practice Directors to suggest and provide input on new solutions and offerings.
• Present regularly at AHEAD events, user groups, conferences, and forums.
• Lead the Solution Verification / BOM Review process for the geography.
• Partner with Client Directors to develop account strategies, identify potential technologies and vendors, and advance strategy through sales campaigns.
• Define technical strategy, compare alternative approaches, build key relationships, and size and configure products.
• Use subject matter experts to scale effectiveness within accounts.
• Provide work-effort and client-engagement details to support tracking of key KPIs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Multi-million-dollar technology lab
• Cross-department training and development
• Sponsored certifications and credentials for continued learning

What This Job Offers

• Job Type: Full-time
• Career Level: Senior