Senior Client Solutions Engineer

Ahead • Columbus, OH

10d

About The Position

The Senior Client Solutions Engineer assists AHEAD Client Directors with formal technical presentations and technical design for AHEAD’s solutions and services for existing and prospective clients. This role owns the technical aspects of sales campaigns and the handoff to consulting and services teams while maintaining strong client relationships. It is a technical thought-leadership role involving solution design, architecture, and, at times, client consulting.

The engineer is expected to develop deep knowledge across AHEAD’s Enterprise Cloud Framework, including Cloud Management and Operations, Security, Datacenter Infrastructure, and Public Cloud, and to build skills, relationships, and industry credibility across multiple segments. Working with one or more Client Directors, the role helps develop account strategies, identify potential technologies and vendor partners, and advance those strategies throughout sales campaigns. The engineer also defines technical strategies, compares alternative approaches, builds client relationships, and sizes and configures products.

Success requires effective time management and prioritization, as well as leveraging subject matter experts to scale impact across accounts. The role provides information about work effort and client engagements to support KPI tracking, and requires ongoing education of oneself, clients, and team members.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent.
• At least 4 years of pre-sales and data center experience.
• Professional communication, presentation, analytical, and problem-solving skills.
• Experience serving as a technical lead in a pre-sales sales campaign.
• Extensive knowledge of one or more data center solution areas: storage, networking, compute, virtualization, data center management / automation, or security.
• Ability to work under critical conditions and influence others to achieve results.
• Strong interpersonal skills and excellent presentation skills.
• Ability to work independently; self-motivation, initiative, and a good working attitude.
• Ability to work effectively within a team and partner environment.
• Customer-focused and results-driven.

Responsibilities

• Bring deep data center expertise across multiple layers of the technology stack.
• Present technical briefings and lab demonstrations to clients and partners to showcase AHEAD’s value.
• Serve as a subject matter expert in one or more technologies for the team.
• Own technical sales campaigns, including campaigns conducted without partner support.
• Qualify and position consulting engagements and services.
• Coach and mentor team members to strengthen solution knowledge, technical acumen, and pre-sales skills.
• Qualify sales opportunities based on client technical requirements, decision-making processes, and funding, and determine whether to proceed with campaigns.
• Understand and articulate AHEAD’s Enterprise Cloud Framework.
• Prioritize opportunities and efforts in the assigned geography to maximize team productivity and profit.
• Drive engagement conversions to additional services and solutions.
• Provide feedback to improve internal efficiencies.
• Work with Practice Directors to provide input and suggestions for new solutions and offerings.
• Present at AHEAD events, user groups, conferences, and forums.
• Lead the Solution Verification / BOM Review process for the geography.
• Partner with Client Directors to develop account strategies, identify technologies and vendors, and advance sales campaigns.
• Design and architect solutions, compare alternative approaches, and size and configure products.
• Provide work-effort and client-engagement details for tracking key performance indicators.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Certification and credential sponsorship
• Cross-department training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior