Senior Client Manager, Business Insurance

Marsh•Virginia Beach, VA
•$64,700 - $120,400•Hybrid

About The Position

Marsh Agency is hiring a Senior Client Manager for its Business Insurance team. The role manages relationships with clients, prospects, client teams, and producers to provide high-quality service and support business growth. Core work includes analyzing coverage, recommending risk management strategies, negotiating coverage and pricing with carriers, preparing proposals, and checking policies. The Senior Client Manager also mentors Client Service Associates by developing their knowledge of insurance coverage. Marsh Agency describes itself as a partner helping people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. Its approach emphasizes proactive service, data-driven insights, and understanding how global events affect local decisions. The position offers hybrid work and may be eligible for performance-based incentives, in addition to base salary.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of experience in Business Insurance.
  • Property & Casualty license, or ability to obtain one within 90 days of employment.
  • Insurance designations such as INS, AAI, or CISR, or demonstrated knowledge of Business Insurance coverages.
  • Legal authorization to work in the United States permanently and on an ongoing basis without current or future sponsorship.

Nice To Haves

  • Associate or bachelor's degree.
  • Experience using EPIC.
  • Experience working with Real Estate and Manufacturing clients.
  • Working toward CPCU, CIC, ARM, and/or AU designations, or equivalent knowledge and ability.

Responsibilities

  • Manage relationships with clients, prospects, client teams, and producers.
  • Provide best-in-class client service and drive growth.
  • Analyze insurance coverage and provide risk management recommendations.
  • Negotiate coverage and pricing with carriers.
  • Prepare proposals and check policies.
  • Mentor Client Service Associates by developing their coverage knowledge.

Benefits

  • Generous time off, including personal and volunteering time.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
  • Health and welfare benefits.
  • Tuition assistance.
  • 401(k) savings and other retirement programs.
  • Employee assistance programs.
  • Potential eligibility for performance-based incentives.
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