Senior Clerk - Veteran's Services - J01330 - 12750

Nueces County•NC Courthouse Atrium, NC

About The Position

Performs a variety of clerical procedures for which guidelines exist, while exercising judgment in non-routine situations and applying specialized subject-matter knowledge. Depending on the assigned unit, the role may involve preparing correspondence and documents; maintaining records and filing systems; researching and responding to inquiries; issuing documents; calculating and processing payments; reconciling cash balances; preparing deposits; and administering volunteer programs under the direction of the County Extension Agent. Other duties may be assigned.

Requirements

  • High school diploma or GED with courses in typing, plus at least three years of responsible clerical work experience, preferably with a government entity; or an equivalent combination of experience and training.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
  • Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
  • Ability to apply common-sense understanding to instructions and solve problems involving several concrete variables in standardized situations.
  • Ability to operate, or learn to operate, a personal computer, automated mail meter/processor, calculator, typewriter, copier, facsimile machine, cash register, and electronic filing system.
  • Ability to understand, follow, and give oral and written instructions.
  • Ability to maintain moderately complex records and files and independently organize data for reports in compliance with reporting guidelines.
  • Ability to proofread for completeness, accuracy, and content.
  • Typing speed of at least 55 words per minute.
  • Ability to use standard word-processing, data inquiry, or spreadsheet software.
  • Employees who drive a vehicle on official business must have a driving record that meets County and County insurance carrier standards.

Nice To Haves

  • Bilingual ability may be highly desirable.
  • Clerical work experience with a government entity is preferred.

Responsibilities

  • Compose and type standardized and non-standardized correspondence, documents, and other materials using a typewriter and/or word-processing software.
  • Use spreadsheet and/or database software to enter and retrieve information.
  • Establish and maintain moderately complex records and filing systems, and prepare statistical, financial activity, and related reports.
  • Research routine and non-routine questions concerning assigned areas of responsibility.
  • Prepare and issue documents according to established guidelines.
  • Calculate payments due using information from several sources and judgment to identify missing or incorrect information.
  • Receive and post payments and issue receipts.
  • Account for cash balances and reconcile them with receipts, resolving most discrepancies independently.
  • Prepare cash and checks for deposit and make deposits.
  • Administer volunteer programs and coordinate volunteers and their activities in the absence of, and under the direction of, the County Extension Agent.
  • Perform other duties as assigned.
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