Adult Services: Reference Senior Clerk I

Jefferson County Library•High Ridge, MO

About The Position

The Jefferson County Library's Northwest Branch is seeking a creative, driven individual committed to working collaboratively to provide library services and programming to the community. Adult Services clerks answer technology, research, and library-services questions in a fast-paced environment and provide programming on a wide range of topics, either through in-house instruction or by arranging outside instructors. The team helps connect community members with library resources and services. This is a part-time position scheduled for 28 hours per week. Evening and Saturday shifts are required. The position includes paid holidays, sick time, and vacation time.

Requirements

High school diploma or G.E.D. equivalent, plus at least 60 hours of college credit; alternatively, four years of related experience in a library setting with progressively increasing job responsibilities, or four years of specialized training and experience.
Strong verbal and written communication skills.
A driven and compassionate attitude.
Ability to multitask and remain organized in a fast-paced environment.
Willingness to work collaboratively as part of a team.
Public-speaking ability.
An eye for graphic design.
Must pass a criminal background check.

Nice To Haves

Prior library experience is preferred but not required.
Experience planning and executing educational programs or presentations.
Familiarity with a wide range of personal technologies, including phones, tablets, and computers.

Responsibilities

Provide basic technical help to patrons with personal devices, Office and Google Suite software, library databases, and library content apps.
Connect patrons with research tools to answer reference and general knowledge questions.
Curate community-relevant programs and/or partner with outside presenters to provide timely, accurate, and enjoyable activities for adults.
Work with pertinent staff members to market programs.
Represent the library at community outreach events, as coordinated by the head of Reference and the branch manager.
Become a passport agent.