Senior Claims Specialist, Property Claims

Vantage Risk•Chicago, IL

About The Position

The Senior Claims Specialist, Property plays a critical role on Vantage’s Property team, providing complete claim management and oversight for assigned claims within the Property and Programs portfolio. The role independently investigates, evaluates, and manages the disposition of Property claims of varying complexity and severity across multiple product types and markets. The position also supports the Underwriting Business Unit by liaising with account and broker/agent representatives, providing frequent, in-depth exposure analysis to Claims Leadership, and participating in marketing efforts at industry events and conferences. The Vantage Claims team aims to combine creativity with tech-enabled efficiency and robust analytics to address risks others avoid. This is a remote or hybrid opportunity based in one of Vantage’s offices and reports to the Head of Property Claims. The base salary expectation is $115,000 to $140,000. The actual base salary and title may be higher, commensurate with the selected candidate’s experience and expectations.

Requirements

A bachelor’s degree or equivalent professional experience.
At least five years of Commercial Property claims handling experience at an insurance carrier, including large or complex losses.
Active adjuster license(s), or eligibility to obtain one as needed within 90 days of joining.
Ability to assist during CAT events.
Strong interpersonal skills and ability to communicate effectively and work independently.
Problem-solving, analytical, and negotiation skills.
Working knowledge of Microsoft Office applications, including Word, Outlook, PowerPoint, Planner, and Excel.
Ability to adapt to change in a rapidly growing company environment.
Commitment to continuous improvement in personal skill development and identifying efficiencies in claims handling.
Curiosity, thrift, and resourcefulness in managing the unknowns of growing a specialty (re)insurance business.

Nice To Haves

Insurance designation such as CPCU, AIC, or AINS.
Experience in TPA oversight and/or file quality audits.
Experience collaborating with internal stakeholders such as Legal, Operations, Underwriting, and Actuaries.

Responsibilities

Proactively manage assigned caseloads of first-party Commercial Property shared/layered claims from intake to resolution, including evaluation, reserving, and coverage analysis.
Document claim files thoroughly in accordance with company policy, best practices, and regulatory requirements.
Draft or review coverage letters and communicate coverage positions to insureds, brokers, and internal stakeholders.
Assist with TPA oversight and governance, including auditing Vantage’s Programs as assigned, and present findings to Claims Leadership.
Assist with internal projects as assigned.
Build and maintain strong relationships with TPA partners, insureds, brokers, agents, and internal stakeholders.
Follow Vantage’s reserving, escalation, and reporting protocols.
Identify emerging trends across the assigned caseload and broader Property market and share insights with Claims Leadership and business partners.
Perform other duties as assigned.