Senior Claims Specialist, Property Claims

Vantage Risk Companies•Washington, DC

4d•$115,000 - $140,000•Remote

About The Position

The Senior Claims Specialist, Property plays a critical role on Vantage’s Property team, providing complete claim management and oversight for assigned claims within the Property and Programs portfolio. The role independently investigates, evaluates, and manages the disposition of Property claims of varying complexity and severity across multiple product types and markets. The specialist supports the Underwriting Business Unit by liaising with account and broker/agent representatives, providing frequent, in-depth exposure analysis to Claims Leadership, and participating in marketing efforts at industry events and conferences. The position reports to the Head of Property Claims and may be performed remotely or in a hybrid arrangement from one of Vantage’s offices. The base salary expectation is $115,000–$140,000. The actual base salary and title may be higher depending on the selected candidate’s experience and expectations. Vantage also offers performance-based bonus potential, health and welfare benefits, retirement plans with company match, competitive time-off plans, and a highly flexible work environment.

Requirements

Bachelor’s degree or equivalent professional experience.
At least five years of Commercial Property claims handling experience at an insurance carrier, including large or complex losses.
Active adjuster license(s), or eligibility to obtain one as needed within 90 days of joining.
Strong interpersonal skills and ability to communicate effectively and work independently.
Problem-solving, analytical, and negotiation skills.
Working knowledge of Microsoft Office applications, including Word, Outlook, PowerPoint, Planner, and Excel.
Ability to adapt to change in a rapidly growing company environment.
Commitment to continuous improvement in personal skills and claims-handling processes.
Positivity, integrity, dependability, a strong sense of urgency, and a results-driven orientation.
Curiosity, resourcefulness, and ability to take ownership in a fast-paced start-up environment.

Nice To Haves

Insurance designation such as CPCU, AIC, or AINS.
Experience in TPA oversight and/or file quality audits.
Experience collaborating with internal stakeholders such as legal, operations, underwriting, and actuaries.

Responsibilities

Proactively manage an assigned caseload of first-party Commercial Property shared/layered claims from intake to resolution, including evaluation, reserving, and coverage analysis.
Document claim files thoroughly in accordance with company policy, best practices, and regulatory requirements.
Draft or review coverage letters and communicate coverage positions to insureds, brokers, and internal stakeholders.
Assist with TPA oversight and governance, including conducting assigned audits of Vantage’s Programs and presenting findings to Claims Leadership.
Assist with internal projects as assigned.
Build and maintain strong relationships with TPA partners, insureds, brokers, agents, and internal stakeholders.
Follow Vantage’s reserving, escalation, and reporting protocols.
Identify emerging trends across the assigned caseload and broader Property market, and share insights with Claims Leadership and business partners.
Perform other duties as assigned.
Support the Underwriting Business Unit by liaising with account and broker/agent representatives, providing exposure analysis to Claims Leadership, and participating in marketing efforts at industry events and conferences.
Assist during CAT events.