Senior Claims Specialist - Construction Defect

Gallagher•Lower Allen Township, PA

102d•Remote

About The Position

Gallagher Bassett is hiring a Senior Claims Specialist specializing in construction defect claims. This role is eligible for fully remote work and may be performed with experience in any jurisdiction. The specialist independently investigates, analyzes, evaluates, and resolves complex claims, recommending settlement strategies and action plans. The role also involves preparing reservation of rights and coverage denial letters, negotiating settlements, and working with clients and other parties to support effective claims outcomes. The specialist handles claims in accordance with client and corporate policies, applicable procedures, and statutory, regulatory, and ethical requirements. The position includes coaching, mentoring, and potentially supervising lower-level adjusters. Salary can be up to $110,000 per year, depending on experience.

Requirements

High school diploma.
At least 7 years of related claims experience, with a proven track record handling complex claims issues at a senior adjuster level.
Appropriate licenses and/or certifications in all states where claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.
Litigation experience.

Responsibilities

Conduct detailed, independent analysis to investigate claims exposure and recommend settlement strategies and action plans.
Create reservation of rights and coverage denial letters; negotiate and resolve settlements directly with involved parties.
Interact extensively with parties involved in the claims process and recommend retaining outside specialists when appropriate.
Handle claims according to client and corporate policies and procedures, as well as applicable statutory, regulatory, and ethical requirements.
Document and communicate claims activity in a timely, efficient manner that supports claim outcomes.
Coach, mentor, and potentially supervise lower-level adjusters.
Investigate, evaluate, and resolve complex construction defect claims.
Partner with clients to deliver innovative solutions and improve the claims management process.
Think critically, solve problems, and plan and prioritize activities to serve clients effectively.