Senior Claims Advocate - Financial Services Group

Aon Corporation • New York, NY

5d • Hybrid

About The Position

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Financial Services Group Legal and Claims Practice Group. This will be a hybrid role working from our New York, Chicago, Atlanta, Denver or Connecticut Aon office location. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Requirements

• Demonstrates a strong understanding of claims management process
• Possesses knowledge of Financial Lines market and insurer partners
• Analytical skills
• Attention to detail
• Customer and interpersonal skills
• Skilled in MS Office suite
• Has at least 5 years’ experience handling claims or commensurate legal or insurance experience
• Bachelor’s degree or equivalent years of proven experience

Responsibilities

• Manage the claims process for Aon’s Financial Services Group’s (“FSG”) clients from start to finish
• Provide expert advice on reporting procedures and claims process
• Ensure timely and accurate reporting of claims
• Obtain and review coverage positions from insurers
• Establish and manage lines of communication between clients and insurance carriers
• Serve as the point person for the client on all FSG claims related matters
• Serve as the client’s advocate with the insurers
• Partner with clients to ensure that insurers are updated as necessary with respect to pending claims
• Obtain consent from insurers for retention of defense counsel and vendors
• Engage insurers in resolution of claims, such as seeking consent to settlement opportunities and ensuring payment of defense fees and expenses
• Assist clients and brokers on coverage issues for Directors and Officers Liability, Errors and Omissions, Employment Practices, Fiduciary, and Fidelity policies
• Maintain adequate documentation of claims related correspondence
• Work alongside Claims Attorneys to help clients resolve complex claims issues
• Contribute to data produced by the Legal and Claims Practice Group for the benefit of internal and external clients
• Any and all other responsibilities as deemed necessary by supervisor to achieve the purpose of the job

Benefits

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance
• various types of leaves of absence
• paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior