Senior Change Manager
About The Position
The Senior Change Manager leads the people side of change for initiatives, including complex, large-scale efforts that affect business processes, systems, technology, roles, or organizational structures. The role partners with project teams, senior leaders, and executive stakeholders to build engagement, readiness, and sustained adoption across the organization. It uses a structured change management methodology to develop and lead strategies, plans, and tools that drive alignment, accelerate adoption, and address resistance. The Senior Change Manager coaches sponsors and leaders, enables managers to guide their teams, integrates change activities into enterprise project plans, and assesses organizational readiness and risk. Success is measured through realized business value, ROI, and achievement of intended outcomes so that changes are embedded and maintained over time. The role has no direct supervisory responsibility and follows DigiKey's hybrid on-site schedule. Project involvement and activities may occasionally require additional on-site time.
Requirements
- Bachelor's degree in Business Administration, Human Resources Management, and/or Organizational Development, or equivalent experience.
- 6 or more years of experience leading cross-functional change initiatives.
- Strong understanding of DigiKey's various functions, how they work together, and the industry in which DigiKey operates.
- Knowledge of the DigiKey brand and its principles.
- Knowledge of learning theories.
- Excellent writing and copy-editing skills.
- Must be authorized to work in the U.S. without needing employment-based immigration sponsorship now or in the future.
Responsibilities
- Apply a structured change management methodology and lead change activities by creating strategies, processes, and tools that support adoption of project or initiative changes.
- Support communication efforts, including assisting with their design, development, delivery, and management.
- Assess initiative and project impacts by conducting impact analyses, assessing change readiness, and identifying key stakeholders.
- Support training efforts by providing input, documenting requirements, and supporting the design and delivery of training programs.
- Create actionable deliverables, as applicable, including communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans.
- Complete change management assessments and track and report issues.
- Identify, analyze, and prepare risk mitigation tactics.
- Identify and manage anticipated resistance, and evaluate and ensure user readiness.
- Consult with and coach project leaders and teams.
- Support and engage senior leaders, coach managers and supervisors, coordinate efforts with other specialists, and manage stakeholders.
- Support organizational design and definition of roles and responsibilities.
- Manage the change portfolio, define and measure success metrics, and monitor change progress.
- Take on additional responsibilities as directed.
- Participate in administrative staff meetings and attend other cross-functional meetings.
- Travel as needed or requested.
Benefits
- Highly competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
