Senior Change Manager

Atos•Aberdeen, AK

About The Position

The Organizational Change Management Lead (OCM Lead) manages a portfolio of client engagements, working with customers to define the target state following a change, document the plan to reach it, and enable users to adapt with minimal disruption. The role identifies stakeholders affected by change, assesses impacts, develops an organizational change management (OCM) plan, and creates the collateral needed to support adoption. As a customer and project sponsor consultant, the OCM Lead tailors change plans to each customer and project. The role also supports the growth of OCM competency across Atos.

Requirements

  • Minimum of 8 years of related experience.
  • Excellent written and verbal communication skills, including active listening.
  • Outstanding client service, stakeholder management, and project management skills.
  • Ability to independently manage OCM projects.
  • Ability to synthesize complex information into key points.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and/or Google Workspace applications (Gmail, Calendar, Drive, Docs, Sheets, Slides).
  • AI fluency with Gemini and Copilot.

Nice To Haves

  • Bachelor's degree preferred; candidates with equivalent experience will be considered.
  • Consulting and customer-facing experience preferred.
  • Experience working in an Agile environment preferred.
  • Experience with migration of SaaS productivity tools such as Google Workspace or M365 is a plus.

Responsibilities

  • Own OCM project deliverables and ensure their quality.
  • Lead information-gathering sessions to identify stakeholders affected by strategic change initiatives.
  • Establish OCM governance processes in collaboration with customers.
  • Manage complex partner relationships and coach leaders on standard methodologies.
  • Create stakeholder and impact analyses covering current and future states, benefits, risks, and dependencies.
  • Develop change management plans encompassing communication, education, and engagement activities across multiple channels and interested parties.
  • Design and develop change-management collateral, including communications, presentations, speaking points, and working-session designs.
  • Develop and drive strategies to increase OCM competency across the OCM team.
  • Partner with customers to facilitate the execution of training programs.
  • Manage development of project deliverables from project start through customer handover and project closure.
  • Guide and mentor Change Specialists assigned to projects, ensuring timely, high-quality deliverables.
  • Align risk and control processes with day-to-day responsibilities; monitor and mitigate risk, and raise issues appropriately.
  • Follow established procedures and monitor controls to mitigate risk, identify key errors, and demonstrate ethical behavior.
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