SENIOR CHANGE MANAGER

Atos•Remote Home, OR

About The Position

The Organizational Change Management Lead (OCM Lead) manages a portfolio of client engagements, working with customers to define the target state after a change, document the plan to reach it, and help users adapt with minimal disruption. Engagements may include identifying impacted stakeholders, assessing how changes affect them, developing an organizational change management (OCM) plan covering education, communication, and engagement, and creating supporting materials. The OCM Lead is responsible for developing, driving, and implementing the OCM plan. As a customer and project sponsor consultant, this person tailors change plans to each customer and project. Alongside client work, the OCM Lead supports efforts to strengthen OCM competency across Atos. Atos describes itself as a global digital transformation company providing AI-powered digital services. It reports more than 52,000 employees serving over 4,500 clients across 54 countries; the Atos Group section separately cites approximately 54,000 employees and annual revenue of approximately €7.2 billion.

Requirements

  • At least 8 years of related experience.
  • Excellent written and verbal communication, including active listening.
  • Strong client service, stakeholder management, and project management skills.
  • Ability to independently manage OCM projects.
  • Ability to synthesize complex information into key points.
  • Proficiency with MS Office applications (Word, Excel, PowerPoint) and/or Google Workspace applications (Gmail, Calendar, Drive, Docs, Sheets, Slides).
  • AI fluency with Gemini and Copilot.

Nice To Haves

  • Bachelor's degree preferred; candidates with equivalent experience will be considered.
  • Consulting and customer-facing experience preferred.
  • Experience working in an Agile environment preferred.
  • Experience with migration of SaaS productivity tools, such as Google Workspace or Microsoft 365, is a plus.

Responsibilities

  • Own OCM project deliverables and their quality.
  • Lead information-gathering sessions to identify stakeholders affected by strategic change initiatives.
  • Establish OCM governance processes in collaboration with customers.
  • Manage complex partner relationships and coach leaders on standard methodologies.
  • Create stakeholder and impact analyses covering current and future states, benefits, risks, and dependencies.
  • Develop change management plans with communication, education, and engagement activities using multiple channels for different interested parties.
  • Design and develop materials supporting change management deliverables, including communications, presentations, speaking points, and working-session designs.
  • Develop and drive strategies to increase OCM competency across the OCM team.
  • Partner with customers to facilitate training program execution.
  • Manage development of project deliverables from project start through customer handover and project closure.
  • Guide and mentor Change Specialists assigned to projects, ensuring timely, high-quality deliverables.
  • Align risk and control processes with day-to-day responsibilities to monitor and mitigate risk, raising issues appropriately.
  • Follow established procedures, monitor controls, identify key errors, and demonstrate ethical behavior to mitigate risk.
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