Senior Change Manager
About The Position
The Senior Change Manager leads the people side of change for initiatives, including complex, large-scale efforts affecting business processes, systems, technology, roles, and organizational structures. The role has no direct supervisory responsibility and partners with project teams, senior leaders, and executive stakeholders to promote engagement, readiness, and sustained adoption across the organization. Using a structured change management methodology, the Senior Change Manager designs and leads strategies, plans, and tools that build alignment, accelerate adoption, and address resistance. The role coaches executive sponsors and senior leaders, equips managers to guide their teams through change, integrates change activities into enterprise-level project plans, and assesses organizational readiness and risk. Success is measured through realized business value, ROI, and achievement of intended outcomes, with a focus on embedding and sustaining change. The position follows DigiKey's hybrid on-site schedule, though project work may occasionally require additional on-site time.
Requirements
- Bachelor's degree in Business Administration, Human Resources Management, and/or Organizational Development, or equivalent experience.
- Six or more years of experience leading cross-functional change initiatives.
- Strong understanding of DigiKey's functions, how they work together, and the industry DigiKey operates in.
- Knowledge of DigiKey's brand and principles.
- Knowledge of learning theories.
- Excellent writing and editing skills.
- Must be authorized to work in the United States without employment-based immigration sponsorship, now or in the future.
Responsibilities
- Apply a structured methodology and lead change management activities, creating strategies, processes, and tools to support adoption of project or initiative changes.
- Support communication efforts, including assisting with their design, development, delivery, and management.
- Assess initiative and project change impacts by conducting impact analyses, assessing readiness, and identifying key stakeholders.
- Support training efforts by providing input, documenting requirements, and supporting the design and delivery of training programs.
- Create relevant change-management deliverables, including communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans.
- Complete change management assessments and track and report issues.
- Identify and analyze risks and prepare mitigation tactics.
- Identify and manage anticipated resistance, and evaluate and ensure user readiness.
- Consult and coach project leaders and teams.
- Support and engage senior leaders, coach managers and supervisors, coordinate with other specialists, and manage stakeholders.
- Support organizational design and the definition of roles and responsibilities.
- Manage the change portfolio, define and measure success metrics, and monitor change progress.
- Take on additional responsibilities as directed.
- Participate in administrative staff meetings and attend other cross-functional meetings.
- Travel as needed or requested.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
