Senior Center Coordinator

Community Action Partnership Belknap-Merrimack Counties•Pittsfield, NH
•Onsite

About The Position

The Senior Center Coordinator manages the day-to-day operations of the Senior Center through administrative support and coordination of the daily schedule. The role includes data entry for billing and tracking in SERVtracker for Community Dining and/or Meals on Wheels programs. The coordinator supports a positive participant experience and contributes to CAPBM Elder Services.

Requirements

  • High school diploma or equivalency credential.
  • Professionalism when interacting with health officials and managers.
  • Effective communication and team-building skills.
  • Polite and courteous manner when dealing with participants.
  • Ability to operate a phone system, fax machine, and copy machine.
  • Solid computer skills, including familiarity with Microsoft Office Suite and the ability to learn and use program-specific software.
  • Reliable transportation and a valid driver’s license; some travel within the community may be necessary.

Nice To Haves

  • Experience working with seniors and/or a frail population.
  • Connections to resources.

Responsibilities

  • Greet participants, coordinate incoming phone calls, and direct calls appropriately.
  • Maintain client files and the volunteer record book.
  • Keep information about resources, services, and program options current.
  • Organize recreation, socialization, and education programs that encourage personal growth, independence, and community involvement.
  • Coordinate Meals on Wheels in the surrounding area, including ordering meals and coordinating deliveries and staffing with assistance from the Center Manager as needed.
  • Assist with congregate dining preparation and serving, and ensure proper documentation for the billing office.
  • Support the growth of CAPBM Elder Services through fundraising at the senior center.
  • Enter billing and tracking data in SERVtracker for Community Dining and/or Meals on Wheels programs.
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