SENIOR CENTER ASSISTANT

Sinai Chicago • Chicago, IL

7d

About The Position

The Senior Center Assistant helps implement classes, curricula, and fee collection for the Senior Center under the direction of the Senior Center Supervisor. The assistant must be available to provide full coverage of day-to-day operations at any satellite senior center when its designated Site Manager is absent or unavailable. The role provides clerical and receptionist support, assists with senior activities and technology instruction, maintains records and reports, and supports volunteers and center operations. The position requires adherence to policies and procedures, privacy and confidentiality practices, food safety and sanitation requirements, and applicable agency and regulatory standards.

Requirements

• High school diploma.
• Experience and knowledge of Microsoft Word, Excel, and PowerPoint.
• Knowledge of Medicare, Medicaid, and Benefit Access.
• Must obtain a Food Service Sanitation license.
• Ability to comply with food safety and sanitation guidelines and protect the privacy and confidentiality of client records.

Nice To Haves

• Experience with EPIC and MEDITECH software systems.

Responsibilities

• Provide clerical support to the Senior Center Manager.
• Greet participants and provide receptionist support.
• Help implement daily educational, social, and health activities, as well as trips and events for seniors.
• Collect participant feedback and generate client satisfaction surveys to track performance measures.
• Work cooperatively with on-site staff, especially in the Education area, and report statistics and outcomes related to education and arts programs.
• Complete and submit incident reports to the site manager and appropriate DFSS staff.
• Provide on-site support for technology instruction.
• Obtain a Food Service Sanitation license and comply with applicable food safety and sanitation guidelines.
• Protect the privacy and confidentiality of client records in paper files and electronic databases; use the division’s Information System and submit reports electronically to Sinai and DFSS.
• Attend weekly center meetings hosted by DFSS.
• Maintain attendance records and sign-in sheets for all center activities.
• Respond to basic information requests and incoming calls; provide linkage information and referrals about older adult programs and community services; distribute informational resources; and assist walk-in clients, including older adults and caregivers.
• Support the Senior Center Supervisor in ensuring volunteers are competent and trained in the mission of Sinai Community Institute and the City of Chicago Senior Division.
• Recruit and retain volunteers to support center operations.
• Ensure compliance with agency and program policies and procedures, professional standards, and relevant regulatory, licensing, and accrediting requirements.
• In the Senior Center Manager’s absence, assign work to volunteers and part-time staff.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED