Center Assistant

Stars Behavioral Health Group • Lancaster, CA

3d • $21 - $23 • Onsite

About The Position

The Center Assistant performs a wide variety of administrative and clerical tasks in support of the High Fidelity Wraparound program. Duties include entering client information, handling busy phone lines, greeting and assisting guests, supporting the physician with clients, and assisting with intake functions. The role involves handling extensive personal and confidential client information.

A major focus is tracking and coordinating with psychiatrists to ensure psychiatry paperwork is accurate for EMR and DMH purposes, in collaboration with the Psychiatry Services Coordinator. General office responsibilities include handling mail, posting information, arranging food for in-services or meetings, managing meeting rooms, maintaining a presentable lobby and accurate phone-extension lists, coordinating visiting workmen, keeping fax and copy machines in good repair, and forwarding important information via intercompany mail. The Center Assistant also provides backup for Receptionist, Medical Records staff, and Center Coordinators as needed, including researching data errors and determining MediCal eligibility, and coordinates with the I.T. department regarding fax and copy machines.

The position is based in Lancaster, California, and works Monday through Friday, 8:00 a.m. to 5:00 p.m. The program provides comprehensive behavioral and social support services, crisis response, and a team-based approach for children, youth, and families affected by trauma, mental illness, neglect, or substance abuse.

Requirements

• Associate's degree or business school certificate in office functions, or at least five years of applicable experience.
• One year of office management or equivalent experience.
• Valid California Driver's License.

Nice To Haves

• Bilingual Spanish.

Responsibilities

• Perform administrative and clerical tasks, including data entry of client information.
• Handle busy phone lines, greet and assist guests, assist the physician with clients, and support intake functions.
• Handle confidential client information.
• Track and coordinate with psychiatrists to ensure accurate psychiatry paperwork for EMR and DMH purposes.
• Collaborate with the Psychiatry Services Coordinator.
• Handle mail, post information, arrange food for in-services or meetings, and manage meeting rooms.
• Keep the lobby presentable and maintain accurate phone-extension lists.
• Manage visiting workmen and maintain fax and copy machines in good repair.
• Forward important information via intercompany mail.
• Provide backup for Receptionist, Medical Records staff, and Center Coordinators as needed.
• Research data errors and determine MediCal eligibility.
• Coordinate with the I.T. department in the management of fax and copy machines.

Benefits

• Generous vacation and holiday pay.
• Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits.
• On-the-job training with access to paid CEU opportunities.
• Career development programs.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals, where applicable.
• Employee recognition and rewards.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree