Senior Catering Sales Manager - Embassy Suites Chicago Downtown Magnificent Mile

Hilton • Chicago, IL

10d • $70,000 - $72,000

About The Position

The Senior Catering Sales Manager represents the hotel to prospective clients and serves as the primary contact for customers seeking group rooms, meeting space, and food and beverage services. The role drives new business, manages the sales cycle from initial inquiry through account fulfillment, and develops strategies to achieve revenue and room-night goals. It also analyzes sales performance, works with hotel departments to deliver contracted services and client satisfaction, and supervises and develops team members.

Hilton describes its culture as guided by Hospitality, Integrity, Leadership, Teamwork, Ownership, and a focus on the Now. The company highlights its award-winning workplace culture and commitment to supporting Team Members’ career journeys.

Responsibilities

• Represent the hotel to prospective clients and serve as the primary contact for group rooms, meeting space, and food and beverage services.
• Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients to drive new business.
• Manage the full sales cycle, including site visits, client entertainment, proposals, rate-setting, contract negotiations, and account fulfillment.
• Create and execute strategic sales plans to achieve or exceed revenue and room-night goals, adjusting plans based on performance and market conditions.
• Evaluate lost business reports and identify opportunities to improve conversion and competitiveness.
• Collaborate across departments to coordinate contracted services and uphold high standards of client satisfaction.
• Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed