Senior Care Coordinator

Ascend Medical Georgia PC•Woodstock, NY

55d•Hybrid

About The Position

Ascend Medical is hiring a Care Coordinator—Licensed Practical Nurse (LPN) to support a healthcare provider serving patients in Senior Care Communities in Woodstock, Georgia. The Care Coordinator serves as the provider’s scribe and a central communication point among the provider, facility staff, patients, and, when appropriate, family members, emergency contacts, or a power of attorney. The role supports continuity of care through accurate real-time documentation in Athena EMR, coordination of the provider’s schedule, and communication of care needs and treatment plans. The coordinator works onsite at a Senior Care Community four days per week from 9:00 AM to 4:00 PM and remotely one day per week during the same hours. The role includes documenting patient encounters and progress, coordinating appointments, follow-ups, tests, and referrals, helping reconcile medication lists, preparing records and forms for visits, taking vitals, and assisting the provider with examinations and patient education. Patient privacy and HIPAA compliance are essential. Ascend Medical describes itself as a hybrid healthcare organization integrating behavioral, metabolic, and lifestyle health into primary care, with care delivered at home, in senior living communities, and through digital services. Its stated core values are Patients before Profits, Empathy before Expedience, Progress before Stagnation, Team before Individual, and Safety before Everything.

Requirements

Current LPN registration or license.
At least 2 years of nursing experience in a primary care setting.
Strong documentation skills and effective communication abilities.
Ability to support geriatric patients and coordinate with care providers.
Proficiency in phlebotomy, taking vital signs, and assisting with medical procedures.
Experience using electronic medical records; Athena is preferred.
Ability to manage schedules and responsibilities independently and adapt to different care environments.
Ability to maintain patient confidentiality and comply with HIPAA requirements.

Nice To Haves

Experience focused on the geriatric population.
Experience with Athena EMR.

Responsibilities

Serve as the primary scribe during patient visits and document relevant information in Athena EMR in real time.
Record patient encounters, including medical history, exam findings, assessments, plans, medications, and follow-up instructions.
Update patient records promptly and ensure documentation is complete, accurate, and compliant with privacy and confidentiality guidelines, including HIPAA.
Monitor and document changes in patients’ medications, care plans, and health conditions.
Serve as the primary communication point between the provider and facility staff, relaying patient needs, updates, and concerns.
Coordinate care with facility personnel, including follow-up appointments, medication changes, and referrals.
Communicate provider orders and treatment plans clearly to facility staff and patients.
When necessary, communicate care updates to family members, emergency contacts, or a patient-designated power of attorney while maintaining confidentiality and HIPAA compliance.
Help coordinate care-related requests or concerns from family members and caregivers.
Manage and update the provider’s daily schedule and calendar, coordinate patient visits, and confirm appointments.
Coordinate follow-up visits, tests, and referrals in collaboration with the provider.
Prepare relevant patient history, care plans, forms, consent documents, and other information before visits.
Help ensure patients are scheduled for recommended follow-up appointments and referrals.
Review medication lists and ensure medications are reconciled and updated in Athena.
Assist the provider with patient examinations and ensure necessary tools, equipment, and information are available.
Obtain and record patient vital signs, such as blood pressure, weight, temperature, and oxygen levels, when applicable.
Assist with patient education about treatments, medications, and care instructions.
Perform other duties assigned by the healthcare provider or supervisor to support the healthcare team.