Senior Business Systems Analyst

Akamai•Cambridge, MA

2d•$88,900 - $160,100

About The Position

Akamai’s Network Statistics Engineering Team leads complex initiatives in a global environment, supporting enterprise-wide applications, system integrations, and ongoing enhancements. The team connects stakeholder vision with operational realities and translates requirements into technical solutions that improve organizational efficiency. The Senior Business Systems Analyst manages business analysis across the software development lifecycle (SDLC), collaborating with cross-functional leaders to optimize business processes. The role applies knowledge of business processes and system operations to develop solutions to complex systems challenges while maintaining technical accuracy. It includes driving enterprise-system analysis and solution delivery, improving integrations and data management, facilitating requirements workshops, and coordinating with technical and business stakeholders. Akamai describes its FlexBase program as supporting employees in working at home, in an office, or a combination of both, according to what suits their work. The US base salary range is $88,900–$160,100 per year; compensation outside the US varies. The compensation package may include annual bonus or incentives, equity awards, and an Employee Stock Purchase Plan. Akamai also mentions healthcare, a 401K savings plan, company holidays, vacation/PTO, sick time, parental leave, and an employee assistance program focused in part on mental and financial wellness; eligibility requirements apply.

Requirements

At least 5 years of relevant experience.
A bachelor's or master's degree, or equivalent.
In-depth understanding of business analysis methodologies, including advanced elicitation techniques and functional specification standards.
Domain expertise to understand complex business problems and ensure system modifications align with enterprise configuration and change management principles.
Advanced working knowledge of enterprise system integration, data mapping, and end-to-end traceability across business platforms.
Comprehensive understanding of SDLC processes, requirements validation, and UAT coordination.
Stakeholder facilitation and consensus-building skills to lead cross-functional workshops and drive alignment.

Responsibilities

Drive comprehensive business analysis for complex enterprise system initiatives.
Manage requirements validation and solution delivery throughout development lifecycles.
Enhance system integration processes and data management across enterprise applications.
Use structured problem-solving frameworks to turn ambiguous business challenges into actionable, measurable solutions.
Facilitate structured workshops and sessions for requirements elicitation, prioritization, and validation.
Contribute to process improvement initiatives and optimize business system configurations.
Lead documentation efforts and maintain comprehensive business analysis artifacts for enterprise systems.
Drive collaboration with developers, architects, project managers, and business owners to support aligned, on-time delivery.
Perform gap analyses between current-state and future-state processes and recommend solutions aligned with strategic objectives.
Use generative AI to accelerate requirements documentation, gap analysis, user story creation, and test scenario generation.