Senior Business Systems Analyst
About The Position
The Senior Business Systems Analyst helps StarTekk accelerate organizational growth, improve efficiency, and support focused business goals through digital transformation. The role analyzes business data and operations to identify gaps and support digital transformation initiatives. The analyst understands business objectives and problems, evaluates alternative solutions, and conducts studies and cost-benefit analyses. They analyze user requirements, procedures, and operational issues to automate processes or improve existing systems; consult with organizational personnel to understand current procedures and input/output needs; and document user needs, program functions, and development or modification steps. They assess system capabilities, specifications, and scheduling constraints to determine the feasibility of requested changes. The role evaluates existing information-processing systems and develops or supports new systems to meet current and projected needs. It prepares system and program specifications, technical reports, memoranda, instructional manuals, charts, diagrams, tables, flowcharts, and input/output record formats. After implementation, the analyst upgrades systems and corrects errors, and may assist programmers or coordinate others in developing, testing, installing, and modifying programs. The position also provides application and hardware support, assists with information sharing with external entities, coordinates effective use of management information systems, and determines operational, technical, and support needs for office equipment and systems. It may contribute recommendations and support for IT processes related to software planning, development, implementation, system security, and interfaces. The position is based in Chicago, Illinois, with a hybrid work arrangement; local candidates only.
Requirements
- 14+ years of IT or business systems analysis experience.
- 5+ years of proficiency with Azure DevOps (ADO).
- Strong requirements gathering and analysis skills.
- Business process and systems analysis experience.
- Experience producing functional and technical specifications.
- Strong SDLC experience.
- Process improvement and solution analysis experience.
- Application support, testing, and implementation experience.
- Technical documentation skills.
- Strong stakeholder management and communication skills.
- Ability to analyze systems and procedures and write and revise standards and procedures.
- Ability to communicate effectively and train others.
- Knowledge of computer system capabilities and limitations, non-automated system design techniques, information technology equipment, programming languages, computer hardware and software, operating systems, program-code writing, and automated mapping.
Nice To Haves
- Experience in financial services or another highly regulated industry.
- Experience leading application development initiatives.
- Network infrastructure project management experience.
- Graduation from an accredited four-year college or university with major coursework in computer science, computer information systems, or management information systems is generally preferred.
- PMP or PMI-ACP certification details requested from interested candidates.
Responsibilities
- Understand business objectives and problems, identify alternative solutions, and perform studies and cost-benefit analyses.
- Analyze user requirements, procedures, and operational problems to automate processing or improve existing computer systems.
- Consult with organizational personnel to analyze current procedures and identify input, output, data-summary, and reporting requirements.
- Document user needs, program functions, and the steps required to develop or modify programs.
- Review system capabilities, specifications, and scheduling limitations to assess the feasibility of requested programs or changes.
- Evaluate existing information-processing systems and develop or support systems that improve production or meet current and projected needs.
- Prepare specifications for equipment, computer programs, and personnel operations.
- Prepare technical reports, memoranda, instructional manuals, charts, diagrams, tables, flowcharts, and input/output record formats.
- Upgrade systems and correct errors after implementation.
- Assist programmers in resolving work problems related to project specifications or programming.
- May direct and coordinate others developing, testing, installing, and modifying programs.
- Provide technical assistance and support for application and hardware problems and information sharing with external entities.
- Coordinate and plan for effective use of management information systems.
- Determine operational, technical, and support requirements for the location, installation, operation, and maintenance of office equipment and systems.
- Assist in defining problems and devising solutions, and in designing, developing, and maintaining computer applications.
- May support and recommend IT processes related to software technology planning, development, implementation, system security, and interfaces.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
