Sr Business Systems Analyst

CHG Healthcare•Midvale, UT

18h

About The Position

CHG Healthcare is seeking a Senior Business Systems Analyst to help evolve its products by understanding business needs, documenting requirements, and coordinating with cross-functional teams. The role uses analytical, business, and technical expertise to shape the product portfolio and support business growth. The analyst works with product management, users, stakeholders, software engineers, and delivery teams throughout the product and solution lifecycle. They translate complex business, data, and product requirements into functional and non-functional specifications; maintain product artifacts; assess change impacts and risks; support testing; investigate data and process issues; and advise on improvements. The role also mentors other business systems analysts and partners closely with the Product Manager on product strategy, vision, and market demands. The position requires at least five years of business analysis experience, including experience managing complex, large-scale projects. A bachelor’s degree in a relevant field is preferred, though relevant professional experience may be accepted. Preferred qualifications include expertise in software development methodologies, familiarity with relevant software and collaboration tools, experience managing multiple high-priority efforts, and business analysis certifications. The advertised annual pay range is $92,900–$179,700, with compensation varying by work location and job-related factors. CHG Healthcare describes its non-sales compensation as base salary plus short-term incentives through bonus plans. Benefits include a matched 401(k), medical and dental coverage, wellness and behavioral health resources, flexible schedules with work-from-home options, recognition rewards, family-friendly benefits, training resources, volunteer time off, matching grants, and tuition reimbursement.

Requirements

At least five years of experience in business analysis.
Proven experience managing complex and large-scale projects.
Ability to engage senior stakeholders, manage expectations, and translate strategic needs into actionable requirements.
Ability to lead end-to-end business requirements development and documentation for complex efforts.
Ability to align requirements with business strategy and identify opportunities for innovation and value creation.
Ability to use data analysis to inform requirements and business decisions.
Ability to identify and champion process improvements.
Strong communication skills for explaining complex information to diverse audiences.
Ability to collaborate across the product and solution delivery lifecycle, manage conflicts, and build consensus.
Empathy, active listening, and a people-centered approach to decision-making.

Nice To Haves

Bachelor’s degree in a relevant field such as business, engineering, or computer science; relevant professional experience may be accepted instead.
Expert understanding of software development methodologies, including Agile and Scrum.
Proficiency with Salesforce, SQL, JIRA, Confluence, or similar project management and collaboration tools.
Demonstrated ability to manage multiple high-priority efforts concurrently in a fast-paced environment.
Certified Business Analysis Professional (CBAP) or Professional in Business Analysis (PMI-PBA) certification.

Responsibilities

Collaborate with product management, users, stakeholders, software engineers, cross-functional teams, and delivery teams to identify and define complex business, data, and product requirements.
Translate complex requirements into clear functional and non-functional product specifications.
Work with the product team to create and maintain user stories, process flow diagrams, test plans, and related artifacts.
Lead requirements-gathering sessions and reviews of requirements documentation.
Assess and communicate potential risks and impacts of changes to systems, integrations, processes, users, UI/UX, and architecture, and advise on managing those changes.
Assist in developing test plans to ensure products meet complex business requirements.
Lead root cause analysis of data and process issues and propose solutions and improvements.
Mentor business systems analysts and promote continuous learning and improvement.
Partner with the Product Manager to understand product strategy, vision, and market demands.