10409 - Sr. Business Process Analyst (Corporate Planning)
About The Position
Hyundai AutoEver America seeks a strategic change advocate to drive operational excellence and business growth. The Senior Business Process Analyst partners with cross-functional executives to align organizational initiatives with company strategy through data-driven insights and performance management. The role calls for strong consulting skills, stakeholder rapport, and the ability to turn complex business challenges into actionable solutions. A key initiative is developing an IT Services portfolio cataloging system and methodology. The position leads high-impact programs and initiatives, evaluates business cases and return on investment, monitors performance measures, oversees budgets and resource planning, and works with IT and subdivision leaders on service management and business demands. It also supports enterprise-level modernization programs and develops organizational documentation for continuous improvement. Duties and responsibilities may change at any time with or without notice.
Requirements
- Bachelor's degree in Business Administration, Business Analytics, Business Information Systems, Computer Science, Finance, or equivalent professional experience.
- At least 8 years in business analysis, process optimization, or related roles driving measurable business improvements.
- Advanced problem-solving and critical-thinking skills, including the ability to synthesize complex data into actionable insights.
- Proficiency with Microsoft Office Suite.
- Excellent written and verbal communication skills, with demonstrated ability to present findings and recommendations to executive leadership.
- Proven experience working within IT organizations or supporting IT-driven initiatives.
Nice To Haves
- Experience with business intelligence and reporting tools such as Power BI, Smartsheet, or similar.
- Experience with business systems and enterprise tools.
Responsibilities
- Lead high-impact programs and initiatives, optimize return on investment, and evaluate business cases using cost-benefit analysis.
- Monitor, analyze, and report on KPIs, SLAs, and OKRs to identify operational efficiency opportunities and drive improvements.
- Manage OpEx and CapEx budgets, resource planning, and technology investments to mitigate organizational and technology debt.
- Consult with IT leadership and subdivision leaders to develop action plans, implement service management initiatives, and support business demands.
- Champion emerging technologies and industry trends; ideate and support enterprise-level programs such as workshops, hackathons, and seminars to drive IT modernization.
- Develop organizational documentation, including white papers, process flows, and SOPs, to enable continuous improvement.
- Develop an IT Services portfolio cataloging system and methodology.
Benefits
- Comprehensive medical and dental coverage.
- Generous paid time off.
- Education assistance.
- Annual merit increase eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
