Senior Business Operations Analyst

Chainalysis•New York, NY

1d•$105,000 - $161,000

About The Position

The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. It also builds processes and ways of working that enable teams to scale and adapt. The Senior Business Operations Analyst will serve as a strategic operator and connective tissue across leadership and functions. The role partners with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve business planning, decision-making, and execution. It supports high-priority cross-functional initiatives end to end, from framing ambiguous problems and developing analyses and recommendations to aligning stakeholders, setting milestones and governance, and driving follow-through. The position helps run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes. The analyst identifies friction in cross-functional workflows and designs scalable processes, tools, and operating mechanisms; prepares data-informed recommendations and executive-ready materials; and manages multiple workstreams while facilitating stakeholder alignment. The role offers broad exposure across Chainalysis and the opportunity to help shape how the company operates through its next stage of growth. Chainalysis expects employees to actively develop AI fluency, experiment with provided tools and workflows, take ownership of AI-generated output and its quality, and collaborate on ways to reinvent how work gets done.

Requirements

3–6 years of experience in business operations, strategy and operations, management consulting, finance, program management, or a related field.
Strong analytical and problem-solving skills, including the ability to translate data into insights, recommendations, and decisions.
Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials.
Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes.
Strong project and program management skills, including prioritization, stakeholder management, and attention to detail.
Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment.
Curiosity, adaptability, motivation to learn quickly, willingness to challenge assumptions, and interest in improving the company and team.
Active development of AI fluency and ownership of the quality of work produced using AI.

Nice To Haves

Experience in a SaaS or technology environment.
Business Operations or Strategy & Operations experience in a high-growth SaaS or technology company.
Experience supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes.
Experience establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities.
Experience supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts.
Experience applying agile, lean, or other process-improvement methodologies to scale how teams work.
Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools.
Interest in and general knowledge of blockchain and cryptocurrency, including key players and market dynamics.

Responsibilities

Translate company priorities into clear plans, operating rhythms, and measurable outcomes.
Partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve planning, decision-making, and execution.
Support high-priority cross-functional initiatives from problem framing and analysis through stakeholder alignment, milestones, governance, and follow-through.
Run planning and business review cadences.
Build KPI reporting and develop insights.
Improve business processes and systems.
Support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes.
Identify friction in cross-functional workflows and design scalable processes, tools, and operating mechanisms.
Prepare data-informed recommendations and executive-ready materials.
Manage multiple workstreams and facilitate stakeholder alignment, balancing speed, rigor, and effective change management.
Develop AI capabilities, experiment with AI tools and workflows, take ownership of output quality, and collaborate across teams to improve how work gets done.