Senior Business Analyst - Payment Operations

Western Alliance Bank•Las Vegas, NV

2d•$88,430 - $109,000•Onsite

About The Position

As a Senior Business Analyst, you'll collaborate across the organization and lead the analysis of complex business challenges for your assigned business lines, serving as a strategic partner and subject matter expert in systems, processes, procedures, products, and services. You'll drive operational efficiency, optimize workflows, and provide high-level analytical insights to support data-driven decision-making. In this role, you'll collaborate closely with leadership and cross-functional teams to ensure business initiatives align with organizational strategy while fostering continuous improvement.

Requirements

6+ years of related experience in Business Analysis, Project Management, and Technology Delivery
High school diploma required
Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Intermediate to advanced experience with data analysis and research with the ability to identify and escalate cases or inquiries to mitigate bank risks.
Intermediate to advanced skills in MS Office Suite, Visio and Sharepoint
Intermediate speaking and writing communication skills.

Nice To Haves

Bachelor's degree in related field preferred.
Intermediate to advanced experience with banking applications and systems preferred.
Knowledge of Agile, Waterfall, EPMO, and ECM governance frameworks and methodologies.
Experience supporting enterprise technology and process transformation initiatives.
Project Management Professional (PMP) certification and/or Certified Scrum Master (CSM) desired.

Responsibilities

Partner with stakeholders to define business requirements, assess impacts, and prioritize initiatives, ensuring alignment with the organization's strategic goals.
Lead requirements gathering, process analysis for business and technology initiatives by translating business needs into Project Charters, BRD’s, Process Flows, and Implementation Plans.
Lead efforts to document evaluate and enhance business processes and procedures.
Identify opportunities for automation and efficiency improvements.
Partner with stakeholders to identify opportunities for operational improvement, automation, and digital transformation.
Design and manage complex reports, synthesize large datasets, and develop actionable insights that support executive decision-making, monitor key performance indicators (KPI's), and analyze transaction data to provide insights and recommendations for operational efficiency.
Oversee change management initiatives by developing communication plans and ensuring smooth adoption of process and system changes.
Act as a liaison between business units, technology teams, project teams, project sponsors, and leadership to drive alignment, resolve challenges, and ensure successful project execution.
Lead medium/large project stakeholder meetings and maintain alignment across business, technology, vendors, and leadership teams.

Benefits

competitive salaries
an ownership stake in the company
medical and dental insurance
time off
a great 401k matching program
tuition assistance program
an employee volunteer program
a wellness program
opportunity to bolster business knowledge
learning the ins and outs of how successful companies operate and manage their finances
invaluable hands-on experience to help grow your career