Senior Business Operations Analyst

RVO Health•New York, NY
•$75,000 - $88,000•Hybrid

About The Position

The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. RVO Health is a health-technology company created through a joint venture between Red Ventures and UnitedHealth Group’s Optum. Together, we’ve brought some of the most trusted names in healthcare under one roof, including Healthline, Healthgrades, Fullspan Health, Medical News Today, Optum Perks, and more. We're the #1 source for doctor search in the U.S. Every day, people turn to our brands in moments that matter to find reliable health information, connect with doctors, save money on prescriptions, and take meaningful action on their wellbeing.

Requirements

  • Bachelor's degree in business, operations management, or a related field
  • 2-5 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence, preferably within the Media industry
  • Strong proficiency in Excel and/or SQL, with the ability to build reports and tools that support decision-making
  • Strong analytical skills, with the ability to interpret data and translate it into clear insights and recommendations
  • Excellent written and verbal communication skills, with the ability to present to varied audiences
  • Ability to manage multiple priorities and work independently in a fast-paced environment

Responsibilities

  • Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability
  • Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics
  • Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement
  • Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance
  • Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations
  • Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions
  • Help maintain data quality and operational rigor through standardization, documentation, and governance
  • Present findings and recommendations to stakeholders and leadership in a clear, actionable way
  • Support ad hoc analyses and projects as business needs evolve

Benefits

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program
  • Pharmacy Benefits
  • Income Protection Plans
  • Pet Services Plans
  • Mental Health Support
  • Wellness Coaching
  • HSA- Health Savings Account
  • Commuter Benefits
  • Gym & Fitness Center Discount Program
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