Business Operations Analyst

Turner & Townsend • Dallas, TX

23h • Onsite

About The Position

The Business Operations Analyst plays a critical role in supporting operational excellence, business performance, and strategic decision-making across Turner & Townsend. This position is responsible for analyzing business data, identifying process improvement opportunities, driving operational efficiencies, and supporting organizational initiatives that enhance performance, profitability, and client service delivery.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, Data Analytics, Engineering, Project Management, or a related field.
• 3-5+ years of experience in business operations, business analysis, performance management, consulting, project controls, or operational support.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Experience developing reports, dashboards, and performance metrics.
• Advanced proficiency in Microsoft Excel, Power BI, and Microsoft Office Suite.
• Experience working with ERP, financial, or business management systems.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills.

Nice To Haves

• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Responsibilities

• Analyze business, operational, and financial data to identify trends, risks, and opportunities for improvement.
• Develop and maintain dashboards, KPI reporting, and performance metrics to support business decision-making.
• Monitor business performance and provide insights to support strategic planning, forecasting, and resource management.
• Identify and implement process improvement initiatives to enhance operational efficiency and service delivery.
• Support business planning, budgeting, workforce planning, and organizational transformation initiatives.
• Ensure data accuracy and develop reporting solutions that improve visibility into operational, financial, and project performance.
• Collaborate with cross-functional stakeholders to gather requirements, drive operational initiatives, and support business objectives.
• Prepare and present actionable insights, recommendations, and executive-level reports to leadership teams.

Benefits

• We provide a great place to work, where each person has the opportunity and voice to affect change.
• We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level