Business Operations Analyst

Millenniumsoft•Indianapolis, IN

1d•$0 - $41•Onsite

About The Position

The Business Operations Analyst in the Office of Data and Analytics (ODA) develops and carries out business operations best practices for the department. The role improves team efficiency and productivity, supports the quality of ODA data products, and works with the Office of Performance Excellence on strategic planning and KPI tracking. It also advises on relationship management between ODA and other divisions, and may support other ODA projects as needed.

Requirements

3 to 5+ years of directly applicable experience in business operations and/or data analytics
Demonstrated experience using data visualization tools to create compelling visualizations
Bachelor's degree from an accredited university in business or management, or equivalent experience
Ability to work in a team environment with multiple and fluid demands
Ability to maintain professional working relationships with internal and external customers
Personal and professional integrity with a strong work ethic
Ability to accept critical feedback and adjust approaches accordingly

Nice To Haves

Experience with data lineage tools and methods
Analytical, conceptual, and problem-solving abilities
Financial literacy: understanding budgets, cost drivers, and basic financial reports
Written and verbal communication
Knowledge of business operations best practices and standards
Root cause analysis and sound, timely decision-making
Critical thinking and time management
Project oversight: aligning priorities with strategic initiatives
Relationship management across divisions
Understanding of the data analysis life cycle and how it applies in business

Responsibilities

Lead end-to-end data mapping across assigned data sources and reporting layers
Document business definitions, transformation logic, and data lineage
Coordinate with data owners and stewards to resolve conflicts in definitions
Identify workflow issues and propose solutions
Implement data quality rules, track exceptions, and monitor remediation activities
Maintain metadata and glossary entries in the data catalog
Develop standard operating procedures for change control and the data-mapping lifecycle
Produce status reports and governance scorecards
Create training materials and train team members on them
Track and audit purchase order expenditures to identify variances and support operational planning
Review and audit financial data to ensure accuracy and keep work within budget limits
Perform other duties as assigned