Senior Business Analyst

Adept Consulting Services, Inc.•Harrisburg, PA

About The Position

Adept Consulting Services, Inc. is a Pennsylvania-based IT consulting firm specializing in stable, long-term technology projects staffed by experienced consultants. This senior-level business analyst opportunity supports a high-visibility program through requirements work, testing, implementation support, and cross-functional collaboration. The role connects stakeholders, project teams, and delivery partners and contributes to project execution, documentation, and release readiness across iterative updates. The Senior Business Analyst level requires the ability to perform business analysis activities independently, mentor others, and apply industry standards and best practices while contributing improvements to the practice. The role also requires an in-depth understanding of PennDOT business and applicable federal and state requirements, as well as digital accessibility regulations, standards, and practices.

Requirements

Five or more years of business analysis experience.
Ability to apply the listed knowledge, skills, and competencies and perform the activities independently.
Ability to instruct and mentor others in business analysis responsibilities.
Mastery of industry standards and best practices for business analysis, with the ability to contribute improvements to the practice.
In-depth understanding of PennDOT business and applicable federal and state requirements.
Knowledge of digital accessibility regulations, standards, and established accessibility practices.
Experience supporting requirements elicitation, prioritization, validation, and documentation.
Experience documenting process changes, writing specification documents, and identifying business requirements.
Experience participating in the scoping of application updates and upgrades.
Experience supporting implementations and documenting outcomes.
Experience planning, conducting, and evaluating testing activities.
Ability to analyze federal and state rules and pending technical specifications to identify requirements.
Experience identifying PennDOT-specific requirements through stakeholder interviews and documenting business and system requirements.
Ability to serve as a liaison between development teams and project stakeholders to resolve issues.
Experience working with business areas and vendors to ensure requested enhancements are delivered in a timely manner.

Responsibilities

Support requirements elicitation, prioritization, validation, and documentation.
Document process changes, specifications, and business and system requirements.
Lead stakeholder meetings and interviews.
Analyze application support and maintenance needs.
Participate in scoping application updates and upgrades.
Plan, conduct, and evaluate testing activities.
Support implementation activities and document outcomes.
Serve as a liaison between development teams, vendors, and project stakeholders.
Investigate reported system problems and recommend process improvements or workarounds.
Schedule meetings and prepare agendas and minutes.
Analyze federal and state rules and technical specifications.
Support digital accessibility compliance.
Develop and update test management plans and user acceptance test scripts.
Execute and support user acceptance testing; create test records; test accessibility conformance; document outcomes; report defects; troubleshoot errors; and coordinate issue resolution.
Provide concise status reports on progress, issues, and current enhancement or defect efforts.
Document test scenarios with screenshots.
Provide Driver's License and Control production support.
Compile test plans and outcome reports.
Support go-live activities, communicate schedule changes, update project documentation, maintain controlled work products, and prepare implementation outcome reports and recommendations.
Identify PennDOT-specific requirements through stakeholder interviews and document business and system requirements.
Work with business areas and vendors to ensure requested enhancements are delivered in a timely manner.