Sr. Agile Business Analyst FIGMA EXPERIENCE

General Dynamics Information Technology • USA VA Home Office (VAHOME), VA

2d • $83,927 - $113,549 • Remote

About The Position

The Senior Business Analyst will work as part of an agile development team supporting the Case Management Modernization (CMM) Program. The program is developing a modern cloud-based case management solution for the Administrative Office of the U.S. Courts to support federal appellate, district, and bankruptcy courts and eventually replace the current Case Management and Electronic Case Filing (CM/ECF) system.

The role supports product owners and agile teams by eliciting and documenting business and technical requirements, maintaining and decomposing the product backlog, modeling business processes, and helping align solutions with customer expectations and scope. The analyst collaborates with customers, court staff, federal business analysts, product owners, architects, testers, developers, and other stakeholders. The position also contributes to planning, risk and impediment management, process improvement, validation, and test-case development.

The position is remote, with 40 scheduled hours per week and no travel required. The stated likely salary range is $83,927–$113,549, with actual compensation dependent on experience, geographic location, and possibly contractual requirements.

Requirements

• At least 5 years of related experience; the qualifications section describes 5 to 7+ years supporting product owners and agile teams.
• Experience supporting multiple teams while ensuring the overall objective is met.
• Experience analyzing, decomposing, and documenting detailed requirements in consultation with product owners, customers, stakeholders, or end users.
• Experience translating requirements into technical user stories with documented Definition of Done and acceptance criteria.
• Experience assisting a Product Owner or Team Lead with product scope, vision, and roadmap.
• Experience providing system analysis and subject-matter expertise on issues and bugs.
• Experience in business process analysis, workflow analysis, and business process re-engineering.
• Experience designing cloud-based IT solutions for integration and deployment alongside active legacy applications.
• Experience supporting greenfield application development projects.
• Experience providing technical assistance and guidance through gap analyses, workflow analysis, Analysis of Alternative studies, business process modeling, wireframes, and storyboards.
• Experience delivering technical briefings and hosting meetings for diverse audiences.
• Strong technical background and experience working with Solutions Architects and senior development team members.
• Hands-on experience progressively elaborating highly technical epics and stories.
• Experience supporting implementation of resilient, zero-downtime web applications.
• Experience supporting microservice architecture and event-driven patterns.
• Experience designing complex state-managed systems and workflow systems.
• Experience with Visio and Figma.
• Experience designing rule-based, component-driven UI functionality and complex external-facing systems with appropriate authentication.
• Strong understanding of current UI frameworks and libraries.
• Experience supporting product owners and agile teams, eliciting business needs, maintaining backlog user stories, writing and maintaining technical documentation, modeling business processes and system requirements, and working with architecture and data.
• Experience assisting with testing by writing acceptance criteria and confirming test-case results.
• Experience producing relevant, current requirements, sizing user stories appropriately, and removing roadblocks before sprint starts.
• BS/BA degree or MA/MS degree.
• Excellent oral and written communication and presentation skills.
• Consultant mindset and ability to work with senior customer stakeholders and build strong customer relationships.
• Experience identifying and applying industry tools, solutions, methods, best practices, and emerging technologies.
• Strong analytical and problem-solving skills, including formulating and communicating recommendations for improvement.
• Ability to work effectively independently and as part of a team.

Nice To Haves

• Experience supporting technology stacks that include React and NodeJS.
• Experience supporting implementation of COTS solutions such as Camunda, Flowable, MS Bookings, SharePoint Embedded, or other document-processing tools.
• FedRAMP experience.

Responsibilities

• Participate in Agile Scrum ceremonies and program planning meetings, and establish and document customer journey mapping strategies for the CMM Program.
• Own the backlog decomposition strategy and ensure it is applied consistently across the product backlog.
• Work with customers to align work with expectations and maintain strict scope control.
• Provide transparency into backlog decomposition through current metrics and automated dashboards.
• Define and maintain Definition of Done and Definition of Ready standards, ensuring compliance across work items.
• Maintain a prioritized backlog with at least four sprints of work ready for each development team.
• Participate in PI planning and clarify deliverables, dependencies, milestones, timelines, and task sequencing.
• Work with federal business analysts and product owners to resolve impediments and clarify customer requirements promptly.
• Conduct retrospectives and/or communities of practice with business analysts to gather feedback, improve processes, and cross-train staff.
• Identify opportunities to improve end-to-end process efficiency, product quality, requirements alignment, and customer satisfaction.
• Identify and manage risks, communicate mitigation plans, address issues, and follow through until resolution.
• Collaborate with architects, testers, product owners, and stakeholders to maintain end-to-end alignment on deliverables.
• Maintain process maps in Microsoft Visio depicting business processes and subprocesses to two levels of depth.
• Develop narratives for process flows that describe activities and the business and technical data exchanged between activities.
• Participate in process-flow mapping and analysis sessions with the CMM Backlog team and court staff.
• Capture stakeholder input and analyze opportunities for standardization versus variations among court types, local rules, and other requirements.
• Validate completed work items against requirements and the Definition of Done, checking for errors and omissions.
• Support manual and automated testers in designing test cases and test steps.
• Maintain process flows and narratives in an accessible hierarchy that allows users to drill down through process-map levels.
• Elicit, analyze, decompose, and document detailed requirements, including consultation with product owners, customers, stakeholders, and end users.
• Develop technical user stories with clearly documented acceptance criteria and Definition of Done.
• Assist product owners or team leads in defining product scope, vision, and roadmap.
• Provide system analysis and subject-matter expertise on issues and bugs.
• Conduct business process and workflow analysis, process re-engineering, gap analyses, and alternatives analyses; develop business process models, wireframes, and storyboards as needed.
• Provide technical briefings and host meetings for diverse audiences.
• Support testing by writing acceptance criteria and confirming test-case results.
• Produce current requirements, size user stories appropriately, and remove roadblocks before sprints begin.

Benefits

• Medical plan options, including options with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan with pre-tax and post-tax contribution options and company match.
• Full flex work weeks where possible.
• Paid time off, including vacation, sick and personal time.
• Paid holidays; the posting states that new employees typically receive 15 days of paid leave per calendar year and an additional 10 paid holidays, prorated based on hire date.
• Paid parental leave.
• Paid military leave.
• Paid bereavement leave.
• Paid jury duty leave.
• Paid Family Leave of up to 160 hours in a rolling 12-month period for eligible employees.
• Short- and long-term disability benefits.
• Life insurance.
• Accidental death and dismemberment coverage.
• Personal accident insurance.
• Critical illness insurance.
• Business travel and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior