Senior Business Analyst (AI COE)

Lineage Logistics•Farmington Hills, MI

1d•Remote

About The Position

The AI Senior Business Analyst partners directly with a Forward Deployed Engineer (FDE) to identify and automate business workflows using AI. The analyst embeds in one or more functional areas, learns how their processes, systems, and data work, maps pain points, and turns opportunities into a prioritized backlog of well-scoped solutions for the FDE to build. The role works closely with functional leaders, subject-matter experts, engineers, and other internal and external partners to take ambiguous business needs through delivery and into production. Initially, the analyst will establish this operating model in a primary functional area. As the team scales, the analyst may take on additional areas, mentor junior Business Analysts, and document a repeatable approach for deploying BA–FDE teams. The role also develops business cases and ROI analyses, supports solution delivery and adoption, reports on value and backlog health, and conducts post-deployment impact analyses. The position supports Lineage’s efforts to use responsible AI to improve employee productivity, customer outcomes, and the food supply chain.

Requirements

At least 4 years of experience in business analysis, management consulting, strategy operations, or a similar analytical role.
Experience working cross-functionally with technical teams and senior business stakeholders.
Proficiency with data analysis tools.
Ability to structure ambiguous problems, build frameworks, and drive decisions with incomplete information.
Ability to build business cases, financial models, and ROI analyses with strong quantitative rigor.
Clear written and verbal communication, including producing briefs, presentations, and executive summaries for technical and executive audiences.
Ability to manage relationships and expectations across technical teams and senior business stakeholders.

Nice To Haves

8+ years of experience in business analysis, management consulting, strategy operations, or a similar analytical role (preferred experience level).
Domain experience in Lineage’s core functional areas or industry vertical.
Familiarity with AI/ML concepts sufficient to assess feasibility and have productive conversations with engineers.
Prior experience in an AI Center of Excellence, digital transformation office, or innovation program.
Experience with product management or portfolio management tools such as Jira, Asana, or Aha!.
Background in process improvement methodologies such as Lean or Six Sigma.

Responsibilities

Embed in assigned business functions and develop knowledge of their processes, systems, data, and pain points.
Document current-state processes, including workflows, handoffs, delays, and manual steps, and identify opportunities for AI-enabled streamlining and automation.
Partner with functional leaders and subject-matter experts to create and continuously prioritize a backlog of well-scoped solution briefs for the paired Forward Deployed Engineer.
Develop business cases, including ROI estimates, effort sizing, and risk assessments, to support investment decisions.
Work alongside the Forward Deployed Engineer during delivery by providing domain context, documenting requirements, facilitating user acceptance testing, and driving adoption after launch.
Create and maintain reporting for CoE leadership on delivered value and backlog health.
Coordinate multi-engagement timelines, resource allocation, and stakeholder communications with the CoE.
Conduct post-deployment impact analyses to validate projected ROI and identify further opportunities.
As the team scales, take on additional functional areas, mentor junior Business Analysts, and document a repeatable BA–FDE playbook for entering new areas and establishing their backlogs.