About The Position

The Senior Business Analyst supports Schneider Electric’s ERP digital transformation program and Customer Project Execution initiatives across North America. The role drives business transformation and continuous process improvement through research, data analysis, and problem-solving, and leads the gathering of customer and business requirements that deliver meaningful value. It translates business requirements into digital solutions that support standardized business processes and serves as a transformation leader supporting change management initiatives. The Customer Project Process (CPP) supports the planning and execution of complex, customized customer projects, including configure-to-order and engineer-to-order solutions. The Senior Business Analyst helps improve and standardize project management processes and digital capabilities. The role has significant involvement in go-lives and transformation initiatives in Mexico and regularly collaborates with Spanish-speaking stakeholders; professional fluency in Spanish and English is required. The position works across business groups, IT teams, end users, and change management partners, and leads alignment, testing, adoption, and delivery of measurable business value. The expected U.S. pay range is USD 101,600–152,400 per year, including base pay and short-term incentives. This full-time position’s compensation range applies to candidates located in the United States. The position is posted until filled, and an online application is required.

Requirements

  • Professional fluency in Spanish and English, with the ability to communicate and collaborate effectively with stakeholders in both languages.
  • Commercial experience focused on Customer Project Management.
  • Demonstrated success leading large, complex projects involving multiple business activities, third-party suppliers or contractors, and multiple regions, with measurable outcomes.
  • Ability to analyze and design business processes; forward-thinking and innovative approach.
  • Industry and product knowledge across relevant Schneider Electric domains, with a strong command of PMI terminology and CPP standards.
  • Strong leadership and communication skills, with a track record of influencing stakeholders and facilitating decisions.
  • Strong organizational skills and attention to detail, including the ability to translate business value into effective user stories and acceptance criteria.
  • Ability to think independently and take responsibility and ownership.
  • Ability to work effectively independently and as part of a team.
  • Ability to work a flexible schedule based on business needs.
  • Sense of urgency and drive to meet individual and team goals and velocity expectations.
  • Ability to collaborate across functional teams, quickly resolve impediments, and provide clarification.

Nice To Haves

  • Experience with Secure Power, Digital Buildings, ASCO, Digital Power, or operations in Mexico.
  • Experience with SAP, Salesforce, or other digital systems.

Responsibilities

  • Identify, document, and communicate business processes and requirements while working across business groups, IT teams, and end users.
  • Take a leadership role in the SAFe/Agile development process to align, integrate, and deploy customer and business requirements.
  • Collaborate with users and stakeholders to define and prioritize requirements aligned with Project Management Institute (PMI) standards and the Customer Project Process (CPP).
  • Work with team members to define requirements and validate digital solutions that align with business strategies, standards, and policies.
  • Coordinate and lead user acceptance testing with business stakeholders and end users.
  • Identify business transformations affecting users and champion transformation and end-user adoption, surfacing business-community issues and concerns.
  • Partner with English- and Spanish-speaking stakeholders across North America, including go-live activities and transformation initiatives in Mexico.
  • Take accountability for delivering measurable business value.
  • Prepare and present progress updates, risks, and recommendations to executive stakeholders and steering committees.
  • Partner with the Change Management Organization and business stakeholders to define strategies that drive and champion transformation.

Benefits

  • Medical insurance, including member reward points
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Benefit Bucks
  • Flexible work arrangements
  • Paid family leaves
  • Well-being programs
  • 12 holidays per year
  • 15 days of paid time off per year
  • Incentives
  • Company share ownership
  • 401(k) with match
  • Performance discussions
  • Global opportunities
  • Schneider Career Hub and learning platforms such as Coursera
  • Volunteer leave
  • Programs with the Schneider Electric Foundation
  • Youth education initiatives
  • Military leave benefits
  • Inclusive workplace and employee recognition
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