Senior Business Analyst, Manufacturing Solutions – In Store Marketing

Transcontinental

20h • Hybrid

About The Position

The Senior Business Analyst, Manufacturing Solutions is a strategic partner to In Store Marketing operations and IT teams. The role analyzes business needs, optimizes processes, and recommends technology solutions aligned with organizational goals. It supports and evolves manufacturing systems, including the PACE ERP platform, and helps deliver and improve systems used across In Store Marketing plants and teams. This is a hybrid position requiring two days of in-person work at the Aurora offices. The role is a replacement position. The salary range is $95,000 to $105,000 per year, commensurate with experience, education, and internal equity.

Requirements

• Degree in industrial engineering, computer science, or information technology, or equivalent relevant manufacturing experience.
• At least 7 years of experience in business analysis or functional analysis.
• Strong understanding of business processes and manufacturing operations.
• Experience integrating, evolving, and optimizing business systems, including ERP, enterprise applications, or manufacturing solutions.
• Experience working in Agile environments and using tools such as Jira.
• Excellent analytical, synthesis, and problem-solving skills.
• Ability to influence decisions and act as a trusted advisor to stakeholders.
• Comfort working in complex, multidisciplinary environments.
• Excellent communication, facilitation, and collaboration skills.
• Self-directed and results-oriented, with the ability to take ownership and provide leadership.
• Excellent spoken and written English.
• Able to travel between plants in the Greater Toronto Area and occasionally to plants in Quebec.

Nice To Haves

• Knowledge of and experience with PACE ERP is a strong asset.
• Knowledge of and experience supporting EFI / ePS / CAI systems such as Pace, PrintStream, Monarch, and iQuote.
• Experience with one or more EFI, ePS, or CAI systems such as PACE, PrintStream, Monarch, or iQuote is considered a strong asset.

Responsibilities

• Analyze business needs and operational challenges across In Store Marketing plants and teams.
• Map, optimize, and standardize business processes.
• Define and document functional requirements and user stories.
• Collaborate with technical teams to ensure solutions are delivered as intended.
• Contribute to the evolution, integration, and continuous improvement of business systems, including PACE ERP and connected print-industry applications.
• Support users in adopting new solutions and managing change.
• Coordinate solution testing and user acceptance to ensure business requirements are met.
• Document business processes, functional requirements, and implemented solutions.
• Develop and deliver user training to support adoption of new tools and processes.
• Partner with stakeholders to assess needs, prioritize initiatives, and manage expectations.
• Monitor post-implementation outcomes and assess whether solutions deliver expected business benefits.

Benefits

• Comprehensive and flexible benefits package.
• Competitive compensation with performance-based incentives and retirement savings plans with company match.
• Customizable group benefits, including health, dental, life, disability, and travel insurance.
• Paid time off.
• Employee discounts on insurance, wireless plans, travel, and more.
• Career development opportunities.
• Dynamic, inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior