Business Solutions Analyst

HC3 • Irondale, AL

2d

About The Position

The Business Solutions Analyst helps HC3 turn business needs into practical, well-defined technology solutions before and throughout the development lifecycle. By improving clarity around business outcomes, workflows, requirements, and user expectations, this role helps reduce rework, improve solution quality, accelerate delivery, and strengthen alignment among business stakeholders, development, quality assurance, operations, and leadership.

The position leads business discovery, translates needs into delivery-ready requirements and workflow documentation, and creates mid-fidelity wireframes, screen concepts, user flows, and functional storyboards to validate proposed solutions. It partners with cross-functional teams to clarify expected behavior, edge cases, dependencies, testability, user acceptance testing needs, and release readiness. The role also supports prioritization and process improvement by weighing business value, operational practicality, and complexity.

Work is performed in an HC3 office or an approved remote office space. Fully remote employees may occasionally travel to the main Irondale, Alabama office for critical team meetings. The role requires occasional travel, up to 10%, generally within driving distance and without overnight stays. It involves using a computer for extended periods while sitting or standing. This is a full-time role of five eight-hour days, at least 40 hours per week, typically Monday through Friday, 8:00 AM to 5:00 PM local time, with a one-hour lunch break. Hours may occasionally vary based on stakeholder availability, project needs, or release activities.

Requirements

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or equivalent practical experience.
• Three or more years of experience in business analysis, systems analysis, product analysis, process improvement, or related work.
• Experience leading requirements discovery and documenting business processes, workflows, user stories, functional requirements, and acceptance criteria.
• Experience working with business stakeholders, software development teams, and quality assurance teams throughout the delivery lifecycle.
• Experience using backlog management, process mapping, wireframing, or collaboration tools.
• Strong written, verbal, analytical, and stakeholder facilitation skills.
• Ability to understand business problems, evaluate solution options, and translate ambiguous needs into practical, clearly defined deliverables.
• Ability to apply requirements elicitation, process documentation, workflow analysis, and acceptance criteria development practices.
• Ability to lead productive discovery sessions and build alignment among business, client-facing, operational, technical, and leadership stakeholders.
• Understanding of software development lifecycles, system and data flows, integrations, Agile practices, quality assurance needs, and release readiness considerations.
• Ability to communicate with technical and nontechnical audiences and use diagrams, wireframes, storyboards, and other visual artifacts to clarify solution intent.
• Ability to balance business value, client impact, operational practicality, risk, and technical feasibility when evaluating needs and recommending solutions.
• Ability to work independently, manage competing priorities, maintain detailed documentation, challenge assumptions professionally, and follow work through to stakeholder validation and handoff.

Nice To Haves

• Experience with financial services, financial institutions, document delivery, or regulated technology environments.
• Experience with Jira, Figma, Lucidchart, Miro, or similar tools.
• Experience with artificial intelligence-assisted analysis, wireframing, or solution visualization.
• Experience supporting user acceptance testing, backlog readiness, product roadmaps, or release readiness.
• Certification in business analysis, product management, Agile, Scrum, or process improvement.

Responsibilities

• Lead discovery sessions with business stakeholders to clarify business problems, desired outcomes, operational constraints, scope boundaries, and solution options.
• Translate business needs into process maps, current-state and future-state workflows, business rules, functional requirements, user stories, acceptance criteria, and decision documentation.
• Create mid-fidelity wireframes, screen concepts, user flows, and functional storyboards to illustrate requirements and validate scope, workflows, user experience expectations, and outcomes with stakeholders; production graphic or visual design is not required.
• Partner with development, quality assurance, product leadership, operations, and stakeholders to clarify expected behavior, edge cases, dependencies, testability, user acceptance testing needs, and release readiness.
• Facilitate work prioritization with product and business leadership by evaluating business value, operational practicality, and complexity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level