Senior Business Analyst (Remote)
About The Position
The Senior Business Analyst supports how clinical work is specified, built, and released across Marathon Health’s clinical application ecosystem, including athenaOne, Cority, OhMD, Avo, and RubiconMD, with particular emphasis on EMR implementation support. The role turns client and operational needs into clear, complete, build-ready requirements, safeguards the integrity of clinical-system data and reporting, and owns intake and release-note processes that support implementations and keep stakeholders informed. The analyst follows requests from initial conversations and documentation through configuration, handoffs, and go-live; identifies gaps before they cause rework; and communicates the clinical value of the team’s work. The position also supports backlog and sprint processes, data validation, process improvement, configuration and governance functions, and special projects.
Requirements
- Bachelor’s degree in a related field and at least 2 years of business analyst, systems analyst, or similar experience, ideally in healthcare, clinical, or health technology; an equivalent combination of education and experience is also accepted.
- Experience gathering requirements and writing clear user stories and acceptance criteria.
- Strong attention to detail and demonstrated ability to validate data and identify discrepancies before they reach downstream users.
- Excellent written and verbal communication skills, including the ability to present to cross-functional and committee audiences.
Nice To Haves
- Familiarity with EMR/EHR platforms; athenaOne experience is a strong plus.
- Familiarity with clinical application tools such as Cority, Avo, OhMD, or RubiconMD.
- Hands-on experience with work-management or backlog tools; Azure DevOps is strongly preferred.
- Experience with agile ceremonies such as backlog grooming and sprint planning.
- Exposure to clinical implementation, configuration, or go-live support.
- Understanding of clinical reporting, data-quality concepts, or value-based care workflows.
- Experience with change-control, release management, or clinical configuration governance.
Responsibilities
- Own the implementation intake process, gathering Configuration Document details, confirming client-specific decisions such as go-live timing, implementation type, Operations assignments, equipment, and data-migration needs, and completing setup documentation before work begins.
- Trace requests from initial documentation through Project Manager and Technical Product Manager handoff and entry into Azure DevOps (ADO).
- Translate operational and clinical needs into well-formed ADO stories with details and acceptance criteria sufficient for refinement and sprint planning.
- Support backlog grooming and sprint ceremonies in partnership with Configuration and Technical Product teams.
- Validate data and reporting outputs against the source application before they are treated as reliable.
- Identify the origins of reporting discrepancies, involve the appropriate people, and work to catch issues earlier in the cycle.
- Own the release-notes process, ensuring stories are marked for inclusion and notes are consistently formatted, complete, and clear to their intended audience.
- Review ADO stories for clinical value and present relevant clinical items to the applicable committee.
- Identify and help implement improvements to streamline implementation intake and reduce friction and rework.
- Support Clinical Applications configuration, support, and governance functions, including change-control and peer-review processes for clinical configuration.
- Take on project management duties for special projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
