IAM Business Analyst (Remote)

Govcio LLC•UNAVAILABLE, UNAVAILABLE

6h•Remote

About The Position

GovCIO is hiring an IAM Business Analyst to gather, analyze, and document business and functional requirements for the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. The role bridges VA stakeholders and IAM engineering, architecture, and quality assurance teams by writing requirements and user stories, mapping business processes, and supporting Agile/SAFe sprint delivery across ICAM products, including Internal/External Single Sign-On (SSO), Identity Governance and Administration (IGA), Privileged Access Management (PAM), and the Master Person Index (MPI). The analyst helps ensure new and enhanced ICAM capabilities, including identity resolution and person-matching features, are clearly defined, traceable, and validated before release. This is a fully remote position located within the United States. The contract has not been awarded, so the position is unfunded and contingent upon the contract award.

Requirements

Bachelor's degree, plus 8+ years of experience as a Business Analyst supporting IT programs, or a commensurate combination of education and experience.
Experience working within Agile Scrum or SAFe delivery teams.
Demonstrated experience writing Business Requirements Documents (BRDs) and user stories with testable acceptance criteria.
Experience supporting backlog refinement and sprint planning activities.
Experience mapping AS-IS/TO-BE business processes and workflows.
Strong analytical, written, and verbal communication skills, including the ability to translate complex technical concepts for non-technical stakeholders.
Experience using Jira or comparable tools to maintain requirements and project artifacts.
Ability to obtain and maintain a Suitability/Public Trust clearance.

Nice To Haves

Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency.
Familiarity with IAM/ICAM concepts and technologies, such as SSO, MFA, IGA, PAM, SAML/OAuth/OIDC, and Master Person Index (MPI)/identity resolution.
Experience creating process flow diagrams or UML diagrams.
Knowledge of the software development lifecycle (SDLC) and Agile methodologies.
Experience supporting user acceptance testing (UAT) and release readiness activities.

Responsibilities

Gather, analyze, and document business and functional requirements for ICAM products in partnership with Project/Program Managers, engineering, architecture, and VA stakeholders.
Write Business Requirements Documents (BRDs) and well-formed user stories with testable acceptance criteria to support Agile/SAFe sprint delivery.
Support backlog refinement, sprint planning, and prioritization activities for ICAM product teams.
Map AS-IS and TO-BE business processes and workflows for identity and access management functions, including identity resolution and person-matching enhancements.
Analyze the impact of proposed changes across interconnected ICAM systems and dependent applications, identifying risks, dependencies, and downstream effects.
Support user acceptance testing (UAT) and release readiness activities in coordination with the IAM SQA Engineer and Release Manager.
Maintain requirements, user stories, and process documentation in Jira and Confluence or comparable tools.
Facilitate requirements workshops and stakeholder interviews to clarify scope and validate business needs.
Translate complex technical ICAM concepts, such as SSO, MFA, PAM, and IGA, into clear business requirements for non-technical stakeholders.
Support data analysis and reconciliation efforts to validate identity data quality and requirements traceability.
Contribute requirements status, backlog health, and risk information to program reporting.
Ensure requirements and documentation comply with applicable federal policy and agency-specific standards.