About The Position

We are seeking a Senior Business Analyst with strong healthcare experience to support complex digital transformation initiatives within a multi-system environment. This role requires a hands-on professional who can bridge clinical, operational, business, and technical teams, translating stakeholder needs into clear requirements, user stories, process models, and delivery-ready documentation. The ideal candidate will bring experience working with clinical and administrative workflows, regulated environments, and integrated digital health systems, with the ability to support Agile delivery while maintaining alignment across diverse stakeholder groups.

Requirements

  • Significant experience as a Business Analyst in healthcare environments.
  • Strong understanding of clinical and administrative workflows within complex organizations.
  • Demonstrated experience supporting digital transformation initiatives involving integrated systems.
  • Proven ability to work with diverse stakeholder groups, including clinical, operational, business, and technical teams.
  • Strong understanding of requirements management, process analysis, gap analysis, and current-state versus future-state design.
  • Familiarity with healthcare data, interoperability concepts, system integrations, APIs, and data flows.
  • Experience working in Agile delivery environments.
  • Comfortable working within regulated environments with privacy, security, accessibility, and compliance considerations.
  • Strong communication, facilitation, analytical, and problem-solving skills.
  • Always improving your skills and knowledge: you want to be the best at what you do.
  • Curious and creative; comfortable taking on new problems and challenges.
  • A self-starter with the ability to recommend priorities to the project leader.
  • Comfortable working through problems and figuring things out with minimal supervision.
  • Great problem-solving skills: thorough and reliable.
  • Able to work in a team: share knowledge and assist other team members.
  • A good communicator: able to explain your ideas and recommendations.
  • Well organized and dependable under pressure: you manage your time effectively.
  • Energized by our company values!

Nice To Haves

  • Experience with healthcare interoperability platforms or digital health solutions is considered an asset.
  • Exposure to data and analytics initiatives, such as reporting or population health, is considered an asset.
  • Experience with change management and user adoption support is preferred.

Responsibilities

  • Elicit, document, analyze, and manage business, functional, and non-functional requirements across clinical, operational, IT, and other stakeholder groups.
  • Translate business and clinical needs into clear user stories, acceptance criteria, process models, and requirements documentation.
  • Support complex digital transformation initiatives involving multiple integrated systems and stakeholder groups.
  • Facilitate workshops, interviews, and working sessions to gather requirements, validate processes, and support decision-making.
  • Conduct process mapping, gap analysis, and current-state versus future-state design activities.
  • Collaborate with technical teams on healthcare data, interoperability concepts, system integrations, APIs, and data flows.
  • Support Agile delivery activities, including backlog management, sprint planning, sprint support, and stakeholder alignment.
  • Work effectively within regulated environments, ensuring privacy, security, accessibility, and compliance considerations are reflected in requirements.
  • Partner with business, clinical, technical, and delivery teams to ensure solutions meet operational needs and support successful implementation.
  • Communicate key insights and findings to the client team.
  • Contribute to change management and user adoption activities, as required.

Benefits

  • Competitive salary
  • Retirement savings program
  • Rewards program
  • Comprehensive health insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • Life insurance plans
  • Disability insurance plans
  • Access to e-health care
  • Paid vacation
  • Maternity/parental leave
  • Paid sick leave
  • Paid Mariner MyLife days
  • Unlimited training
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