Senior Billing Analyst
About The Position
Hightower is a wealth management firm founded in 2008 that provides investment, financial, and retirement planning services to individuals, foundations, and family offices, along with 401(k) consulting and cash management services to corporations. Based in Chicago, the firm supports independent-minded wealth advisors across the United States. The Senior Billing Analyst assists with accurate onboarding and termination of accounts related to advisory fee billing. Reporting to the Manager and working alongside two analysts, the role helps implement processes and protocols and collaborates with other departments. The team supports reporting and analysis, account terminations, integrations, risk management, onboarding of new advisor teams, and financial controls.
Requirements
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- At least 5 years of experience as a Billing Analyst or in a similar role.
- Strong understanding of billing principles, financial analysis, and relevant software applications.
- Proficiency in billing operations and related accounting systems.
- Exceptional attention to detail and accuracy in data reporting and analysis.
- High proficiency in Microsoft Office, including Excel (pivot tables and VLOOKUP), Word, and Outlook.
- Effective communication and interpersonal skills to collaborate with diverse teams and work professionally with clients.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- U.S. citizenship, U.S. permanent residency, or other unrestricted U.S. work authorization, with no current or future need for sponsorship.
Nice To Haves
- Experience in the financial services industry and with registered investment advisors (RIAs).
- Experience with Envestnet Wealth Management software or Black Diamond.
Responsibilities
- Compile quarterly termination analyses to identify and remediate accounts eligible for refunds.
- Communicate findings to advisor teams and prepare supporting documentation for final assessments.
- Collaborate with advisor teams to ensure agreement and support throughout the termination process.
- Process account terminations, ensuring accurate and timely fee and refund calculations and processing.
- Perform billing test runs and analyze onboarding advisory businesses to ensure accurate fee attributes and system setup.
- Respond to advisor team billing inquiries and provide timely resolution.
- Maintain organized integration and billing onboarding and termination records, supporting documentation, and audit trails for internal and external audits.
- Support projects by ensuring data integrity and accuracy throughout all project phases.
- Foster a collaborative and inclusive work environment that encourages teamwork, accountability, and new ideas.
- Assist with governing, adhering to, and reporting on internal controls and procedures to maintain regulatory standards, ensure compliance, enhance efficiency, and reduce errors.
- Track and support remediation.
Benefits
- Medical, dental, and vision insurance coverage beginning on the first day of employment.
- Paid parental leave: 16 weeks for a primary caregiver and 8 weeks for a secondary caregiver.
- Mother's lounge onsite.
- Flexible PTO plan.
- Free gym at the Chicago office.
- 401(k) matching plan.
- HSA employer contributions.
- Student loan assistance.
- Pet insurance.
- Base salary of up to $90,000 plus a discretionary bonus; exact base salary depends on experience.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
