Senior Billing Analyst

Hightower•Chicago, IL

5d•$90,000•Hybrid

About The Position

Hightower is a wealth management firm providing investment, financial and retirement planning services to individuals, foundations and family offices, along with 401(k) consulting and cash management services to corporations. The Senior Billing Analyst assists with accurate onboarding and termination of accounts related to advisory fee billing. The role reports to the Manager and works with two analysts and other departments to implement processes and protocols and help meet team goals. The team supports reporting and analysis, account terminations, integration activities, risk management, the integration of new advisor teams, and financial controls.

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
At least 5 years of experience as a Billing Analyst or in a similar role.
Strong understanding of billing principles, financial analysis, and relevant software applications.
Proficiency in billing operations and related accounting systems.
Exceptional attention to detail and accuracy in data reporting and analysis.
High proficiency in Microsoft Office, including Excel (pivot tables and v-lookup), Word, and Outlook.
Effective communication and interpersonal skills to collaborate with diverse teams and work professionally with clients.
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
U.S. citizenship, U.S. permanent residency, or other unrestricted U.S. work authorization without a need for sponsorship now or in the future.

Nice To Haves

Experience in the financial services industry and with registered investment advisors (RIAs) is preferred.
Experience with Envestnet Wealth Management software or Black Diamond.

Responsibilities

Compile quarterly termination analyses to identify accounts eligible for refunds, remediate issues, communicate findings to advisor teams, and prepare supporting documentation for final assessments.
Collaborate with advisor teams to support agreement and coordination throughout the termination process.
Process account terminations, ensuring accurate and timely fee and refund calculations and processing for clients.
Perform billing test runs and detailed analyses for onboarding advisory businesses, ensuring accurate fee attributes and system setup.
Respond to advisor team billing inquiries and provide timely resolution.
Maintain organized integration and billing onboarding and termination records, supporting documentation, and audit trails for internal and external audits.
Support project-based work by ensuring data integrity and accuracy throughout project phases.
Foster a collaborative and inclusive work environment that encourages teamwork, accountability, and new ideas.
Assist with governance, adherence, and reporting on internal controls and procedures to maintain regulatory standards, ensure compliance, enhance efficiency, and reduce errors; track and support remediation.

Benefits

Medical, dental, and vision insurance coverage starting on the first day of employment.
Paid parental leave: 16 weeks for a primary caregiver and 8 weeks for a secondary caregiver.
Onsite mother's lounge.
Flexible PTO plan.
Free gym in the Chicago office.
401(k) matching plan.
HSA employer contributions.
Student loan assistance.
Pet insurance.
Base salary up to $90,000, dependent on experience, plus a discretionary bonus.