Senior Backend Software Engineer, Integrations
About The Position
Event Temple is a high-growth technology company based in Vancouver, BC, and is the world’s leading Hotel Sales and Catering software. We are seeking a full-time Senior Backend Software Engineer, Integrations to help build and scale our third-party integrations and API ecosystem. This role focuses on designing, building, and improving connections between Event Temple and various hospitality platforms, property management systems, email providers, payment processors, and other industry partners. The ideal candidate is passionate about backend engineering, building reliable and scalable connections, and has strong experience with third-party API integrations, integration patterns, and handling external APIs with potential inconsistencies.
Requirements
- 5+ years of professional software engineering experience
- Significant experience building and maintaining third-party API integrations in production
- Strong backend development experience using Ruby on Rails or another modern server-side framework
- The ability and interest to become productive in Ruby on Rails
- Experience designing reliable systems for high-volume, multi-tenant applications
- A strong understanding of REST APIs, webhooks, authentication, asynchronous processing, and background jobs
- Experience handling retries, idempotency, rate limits, timeouts, partial failures, and data consistency
- Experience with observability practices, including monitoring, logging, tracing, and alerting
- Experience investigating and debugging complex issues across distributed systems
- Strong written and verbal communication skills
- The ability to work independently while collaborating effectively with engineers, product teams, and external partners
Nice To Haves
- Professional experience with Ruby on Rails
- Experience with Sidekiq, Redis, and background job processing
- Experience with hospitality industry APIs, including property management systems, booking engines, or payment processors
- Experience with integration platforms, ETL systems, or data pipelines
- Experience working directly with external engineering teams, vendors, or integration partners
- Knowledge of event-driven architecture and messaging systems
- Knowledge of API gateway patterns, OAuth, rate limiting, and integration security
- Experience supporting partner developers or technical enablement
- Experience working in a SaaS or multi-tenant product environment
Responsibilities
- Design and implement reliable, high-performance integrations with third-party APIs
- Build integrations with property management systems, payment gateways, hospitality platforms, and other external services
- Contribute to technical and architectural decisions for our growing integration ecosystem
- Build and improve systems for monitoring integration health, API performance, failures, and data consistency
- Develop resilient integration workflows using retries, idempotency, rate limiting, error handling, and graceful degradation
- Collaborate with integration partners on technical requirements, API specifications, testing, and implementation details
- Investigate and resolve complex production issues across Event Temple and external systems
- Improve the scalability and reliability of background processing and synchronization workflows
- Work with other engineers to establish and share best practices for APIs, integrations, and distributed systems
- Participate in technical discussions with partner engineering teams and contribute to integration planning
Benefits
- Friendly co-workers
- Work From Home/Remote
- Health and dental benefits
- Casual dress code
- Competitive compensation
- Building a company and being a part of a success story
- The opportunity to have a meaningful impact on a growing product
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
