Senior Backend Software Engineer, Integrations

Event Temple•Halifax, NS

9d•Remote

About The Position

Event Temple is a high-growth technology company based in Vancouver, BC, recognized as the world's leading Hotel Sales and Catering software and a 6-time winner of the Hotel Tech Awards. We are seeking a full-time Senior Backend Software Engineer, Integrations to contribute to building and scaling our third-party integrations and API ecosystem. The ideal candidate will be passionate about backend engineering, building reliable and scalable connections between systems, and comfortable working with external APIs that may present challenges. This role involves designing, implementing, and improving connections between Event Temple and various hospitality platforms, property management systems, email providers, payment processors, and other industry partners. The position is a senior individual-contributor role requiring independent work, ownership of complex technical problems, and close collaboration with the engineering team.

Requirements

5+ years of professional software engineering experience
Significant experience building and maintaining third-party API integrations in production
Strong backend development experience using Ruby on Rails or another modern server-side framework
The ability and interest to become productive in Ruby on Rails
Experience designing reliable systems for high-volume, multi-tenant applications
A strong understanding of REST APIs, webhooks, authentication, asynchronous processing, and background jobs
Experience handling retries, idempotency, rate limits, timeouts, partial failures, and data consistency
Experience with observability practices, including monitoring, logging, tracing, and alerting
Experience investigating and debugging complex issues across distributed systems
Strong written and verbal communication skills
The ability to work independently while collaborating effectively with engineers, product teams, and external partners

Nice To Haves

Professional experience with Ruby on Rails
Experience with Sidekiq, Redis, and background job processing
Experience with hospitality industry APIs, including property management systems, booking engines, or payment processors
Experience with integration platforms, ETL systems, or data pipelines
Experience working directly with external engineering teams, vendors, or integration partners
Knowledge of event-driven architecture and messaging systems
Knowledge of API gateway patterns, OAuth, rate limiting, and integration security
Experience supporting partner developers or technical enablement
Experience working in a SaaS or multi-tenant product environment

Responsibilities

Design and implement reliable, high-performance integrations with third-party APIs
Build integrations with property management systems, payment gateways, hospitality platforms, and other external services
Contribute to technical and architectural decisions for our growing integration ecosystem
Build and improve systems for monitoring integration health, API performance, failures, and data consistency
Develop resilient integration workflows using retries, idempotency, rate limiting, error handling, and graceful degradation
Collaborate with integration partners on technical requirements, API specifications, testing, and implementation details
Investigate and resolve complex production issues across Event Temple and external systems
Improve the scalability and reliability of background processing and synchronization workflows
Work with other engineers to establish and share best practices for APIs, integrations, and distributed systems
Participate in technical discussions with partner engineering teams and contribute to integration planning