Senior AV Field Engineer (75% travel)
FORTÉ•Tampa, FL
About The Position
The Senior AV Field Engineer configures, prepares, and troubleshoots software- and network-based audiovisual product solutions. The role requires a fundamental understanding of AV principles, functionality, and terminology. It includes configuration work in both an integration lab and the field, commissioning of system solutions, and client interaction for end-user training. The position also provides technical guidance to junior specialists and contributes to developing and improving configuration processes.
Requirements
- At least 5 years of experience in AV installation, commissioning, and service.
- Good working knowledge of Crestron, BIAMP, Extron, and QSC.
- Experience with AV industry software platforms.
- Strong networking skills.
- Experience with audio tuning, equalization, and DSP programming.
- Organized, proactive, and good communication skills.
- Fundamental understanding of audiovisual principles, functionality, and terminology.
Nice To Haves
- AVIXA CTS/CTS-I and CQT certifications.
- Direct programming experience.
- Specific networking certifications or training.
Responsibilities
- Configure manufacturer applications, interfaces, and products according to system and client requirements.
- Develop configuration requirements and documentation for manufacturer applications and products.
- Support the development, implementation, and testing of patch releases and system firmware upgrades.
- Plan and complete assigned configuration tasks on schedule in the integration lab and in the field.
- Verify systems integration wiring connectivity and terminations in the lab.
- Analyze and resolve configuration issues in a timely manner.
- Support loading, testing, and documenting results for pre-built customized control programs, touch panel files, and DSP builds.
- Verify systems installation wiring connectivity and terminations in the field.
- Complete final product configuration, testing, and system commissioning using Field Commissioning Reports.
- Train end users on specific software applications and interfaces, including client interaction.
- Assist with system solutions analysis, design, development, and testing.
- Develop and maintain configuration policies and procedures.
- Review existing configuration processes and recommend changes.
- Provide technical guidance to junior specialists in their assigned duties.
Benefits
- Healthcare coverage
- Vision coverage
- Dental coverage
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Employer-paid life insurance
- Employer-paid disability insurance
- 401(k) with company match
- Employee Stock Ownership Plan (ESOP)
- Tuition reimbursement
- Ongoing learning opportunities
- Employer-paid employee assistance program
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
