Senior Auto Glass Installation Technician - Store#40

Driven Brands Inc.•Baton Rouge, LA

About The Position

Auto Glass Now is seeking a Senior Auto Glass Installation Technician to perform auto glass installation, repair, and calibration services at store locations, airport rental facilities, or through a mobile operation. The role involves installing windshields and other auto glass, calibrating vehicle electronics such as ADAS systems, repairing chips and other glass damage, and delivering excellent customer service. Technicians may process payments from mobile customers and are expected to maintain a professional appearance and positive attitude. Driving duties are monitored and recorded by a telematics device for safety and compliance.

Requirements

  • At least 2 years of automotive glass installation experience.
  • Valid driver’s license and ability to pass an MVR check.
  • Proficiency in managing and working with several types of automotive glass.
  • Strong knowledge of auto mechanic tools, equipment, and techniques used in glass repair and replacement.
  • Ability to read and interpret technical specifications.
  • Strong customer experience skills.
  • Excellent critical thinking skills and diligence.
  • Must be over 18 years of age.
  • Must be able to perform the physical demands of the job.

Responsibilities

  • Install windshields and auto glass in a shop or from a mobile operation unit.
  • Calibrate vehicle electronics, including ADAS systems, Lane Departure Warning, and Forward Collision Alert.
  • Repair chips and other glass damage.
  • Interact with customers to ensure satisfaction.
  • Process payments from mobile customers.
  • Maintain a professional appearance and positive attitude.
  • Provide world-class customer service to customers and vendors.

Benefits

  • Uncapped commission plans with per-car bonuses.
  • Weekly pay and same-day pay availability through myFlexPay.
  • Employee referral program.
  • Health insurance, including HSA and FSA plans.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Parental leave.
  • 401(k) match.
  • Paid time off and holidays.
  • Auto glass-specific tools supplied in most markets.
  • State-of-the-art facilities and excellent working conditions.
  • Early access to 50% of earned wages through myFlexPay.
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