Sr. Associate Strategic Planning & Operations

Amgen•Houston, TX

21h

About The Position

The Senior Associate, Strategic Planning and Operations (SPO), Engineering supports Global Engineering, with primary ownership of the Engineering Safety and Compliance Training Program. The role oversees program execution, role-based training assignments, Engineering training metrics, and integrated service provider (ISP) training KPIs. It partners with Engineering leaders, corporate training teams, and cross-functional stakeholders to maintain compliance, strengthen the training culture, and improve program effectiveness. The position also contributes to broader SPO initiatives, including performance and career development learning activities, as business priorities require. The Senior Associate leads through program ownership, project management, and influence across teams. Responsibilities include managing training requirements and requests, monitoring completion and compliance, maintaining reporting and training resources, presenting program performance in governance forums, and coordinating process improvements and cross-functional initiatives. Amgen describes its culture as collaborative, innovative, and science-based, and its mission as serving patients living with serious illnesses. The role is offered with a competitive total rewards plan, subject to eligibility. The stated U.S. annual salary range, excluding Puerto Rico, is $89,168.40–$120,639.60. Flexible work models, including remote and hybrid arrangements, may be available where possible; the specific workplace arrangement for this role is not stated.

Requirements

Master’s degree in Learning and Development, Human Resources, Organizational Development, Business Administration, Engineering, or a related discipline; or a bachelor’s degree in one of these disciplines plus 2 years of training and development, learning operations, compliance training, or program/project management experience; or an associate’s degree plus 6 years of such experience; or a high school diploma/GED plus 8 years of such experience.
Strong project management, analytical, organizational, and problem-solving skills.
Ability to communicate data, requirements, risks, and recommendations clearly to varied audiences.
Ability to build partnerships and influence across teams without formal authority.
Strong written and verbal communication, presentation, and facilitation skills.
Ability to manage changing priorities and multiple concurrent initiatives.
Proficiency with Microsoft 365 applications, including Excel, PowerPoint, Teams, and SharePoint.

Nice To Haves

Bachelor’s degree and relevant professional experience in training and development, learning operations, business operations, program or project management, organizational effectiveness, or a related field.
Experience leading or coordinating training programs, strategic initiatives, or complex cross-functional projects.
Experience with training metrics, compliance measures, KPIs, dashboards, or operational performance reporting.
Experience supporting Engineering, Manufacturing, Operations, Quality, or another technical organization.
Experience with mandatory or compliance training in a regulated biotechnology, pharmaceutical, or life sciences environment.
Experience overseeing ISP or vendor performance, service expectations, or training KPIs.
Experience developing business intelligence dashboards using Tableau, Microsoft Power BI, or similar tools and turning data into actionable insights.
Experience preparing recommendations and decision materials for senior leaders or governance forums.
Experience with process improvement, digitization, automation, transformation, or change management.

Responsibilities

Lead execution of Engineering’s Safety and Compliance Training Program, translating business and enterprise requirements into plans, priorities, and follow-up.
Promote accurate, role-based training assignments across Engineering by working with functional managers to align requirements with job responsibilities and qualifications.
Monitor learner adherence, completion, overdue assignments, and other Engineering metrics; identify risks and coordinate corrective actions.
Oversee ISP training performance, including applicable KPIs and service-level expectations, and follow up on gaps with providers and Engineering partners.
Manage training requests from initiation through resolution; guide learners, managers, and stakeholders, and lead training office hours to answer questions and resolve issues.
Maintain current training resources and communications on SharePoint and Microsoft Teams.
Generate and review reports as needed and maintain Tableau dashboards and related reporting tools.
Translate training data, KPIs, and stakeholder feedback into insights, recommendations, and actions.
Present in governance forums and prepare leadership updates and compliance metrics that provide visibility into program performance, risks, dependencies, and decisions, including mandatory training measures tracked at the EVP level.
Identify trends and leading indicators and recommend improvements to program effectiveness, adoption, outcomes, and business value.
Support cross-functional projects and broader SPO initiatives, including performance and career development staff learning activities, coordinating stakeholders, milestones, dependencies, risks, and follow-through from planning through execution as priorities evolve.
Identify opportunities to simplify, standardize, digitize, or improve training and operational processes.
Partner with stakeholders to implement sustainable improvements and support adoption of new tools, processes, and operating practices.

Benefits

Health and welfare plans for staff and eligible dependents.
Retirement and Savings Plan with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
Stock-based long-term incentives.
Award-winning time-off plans.
Flexible work models, including remote and hybrid arrangements, where possible.
Career development opportunities.