Sr. Associate Strategic Planning & Operations

Amgen•Houston, TX

1d•$89,168 - $120,640

About The Position

The Senior Associate, Strategic Planning and Operations (SPO), Engineering supports Global Engineering, primarily by leading the Engineering Safety and Compliance Training Program. The role oversees program execution, role-based training assignments, Engineering training metrics, and integrated service provider (ISP) training KPIs. It partners with Engineering leaders, corporate training teams, and cross-functional stakeholders to maintain compliance, strengthen the training culture, and improve program effectiveness. The Senior Associate also contributes to broader SPO initiatives, including performance and career development learning activities, as business priorities require. The role leads through program ownership, project management, and influence across teams. The expected annual salary range in the U.S. (excluding Puerto Rico) is $89,168.40–$120,639.60. Actual salary varies based on relevant skills, experience, and qualifications. Sponsorship for this role is not guaranteed.

Requirements

Master’s degree in Learning and Development, Human Resources, Organizational Development, Business Administration, Engineering, or a related discipline; or a bachelor’s degree in one of these disciplines and 2 years of relevant experience; or an associate’s degree and 6 years of relevant experience; or a high school diploma/GED and 8 years of relevant experience.
For the bachelor’s, associate’s, and high school/GED pathways, relevant experience is in training and development, learning operations, compliance training, or program/project management.
Strong project management, analytical, organizational, and problem-solving skills.
Ability to communicate data, requirements, risks, and recommendations clearly to varied audiences.
Ability to build partnerships and influence across teams without formal authority.
Strong written and verbal communication, presentation, and facilitation skills.
Ability to manage changing priorities and multiple concurrent initiatives.
Proficiency with Microsoft 365 applications, including Excel, PowerPoint, Teams, and SharePoint.

Nice To Haves

Bachelor’s degree and relevant professional experience in training and development, learning operations, business operations, program or project management, organizational effectiveness, or a related field.
Experience leading or coordinating training programs, strategic initiatives, or complex cross-functional projects.
Experience with training metrics, compliance measures, KPIs, dashboards, or operational performance reporting.
Experience supporting Engineering, Manufacturing, Operations, Quality, or another technical organization.
Experience with mandatory or compliance training in a regulated biotechnology, pharmaceutical, or life sciences environment.
Experience overseeing ISP or vendor performance, service expectations, or training KPIs.
Experience developing business intelligence dashboards using Tableau, Microsoft Power BI, or similar tools and turning data into actionable insights.
Experience preparing recommendations and decision materials for senior leaders or governance forums.
Experience with process improvement, digitization, automation, transformation, or change management.

Responsibilities

Lead execution of Engineering’s Safety and Compliance Training Program, translating business and enterprise requirements into plans, priorities, and follow-up.
Promote accurate, role-based training assignments by partnering with functional managers to align requirements with job responsibilities and qualifications.
Monitor learner adherence, completion, overdue assignments, and other Engineering metrics; identify risks and coordinate corrective actions.
Oversee ISP training performance, including applicable KPIs and service level expectations; review results and follow up on gaps with providers and Engineering partners.
Manage training requests from initiation through resolution.
Guide learners, managers, and stakeholders, and lead training office hours to answer questions and help resolve issues.
Maintain current training resources and communications on SharePoint and Microsoft Teams.
Generate and review reports as needed, including daily, weekly, and monthly reports, and maintain Tableau dashboards and related reporting tools.
Translate training data, KPIs, and stakeholder feedback into insights, recommendations, and actions.
Present in governance forums and prepare leadership updates and compliance metrics covering program performance, risks, dependencies, and decisions, including mandatory training measures tracked at the EVP level.
Identify trends and leading indicators and recommend improvements to program effectiveness, adoption, outcomes, and business value.
Support cross-functional projects and broader SPO initiatives, including performance and career development staff learning activities, coordinating stakeholders, milestones, dependencies, risks, and follow-through from planning through execution.
Identify opportunities to simplify, standardize, digitize, or improve training and operational processes.
Partner with stakeholders to implement sustainable improvements and support adoption of new tools, processes, and operating practices.